Scott was very knowledgeable about the Volvo XC40 and patient with explaining everything to me and making sure that all of my questions were answered. It was a pleasant test drive & purchase experience.
Our sales person Marc Korchin was really great. He answered all of our questions and was able to locate the exact car that I wanted. He was always a pleasure to deal with. He let the car sell itself and did not resort to any pressure tactics.
Our salesman, Marc, was excellent: knowledgeable, friendly, relaxed, honest. Process was painless and seamless and in fact, all around pleasant. After our purchase, Marc took the time to introduce us to the Service Manager...very thoughtful. Absolutely no glitches or problems.
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Mr Scott Thompson the sales associate. From our first interaction on the phone, he was wonderful, informative, and made the transaction very smooth. Then he spent several hours going through the features of this very loaded XC90. Really appreciate his effort.
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
This was a very pleasant experience. Matt Davis and his sales and finance managers did a great job. They stayed very late on a Friday night to accomodate us. I will come back whenever I need another car.
Kristean, was very helpful and more than accommodating. ...
by cvb6566 from DealerRater.com
February 20, 2017
Kristean, was very helpful and more than accommodating. When I sent out the email on internet for price quotes he responded immediately, followed up with specific needs and information. Left a message on the phone to assure me that he was there to answer any questions and provide information whether I was willing to buy or not. We made an appointment. My wife is very hesitant when dealing with salespeople. We arrived he made us both feel comfortable, explained the car's features and showed us all his inventory and options. He explained he had one more color at the Berkeley store and drove us to the Berkeley store to see the color first hand. My wife liked it. We drove it back to San leandro wrote up the paperwork. He explained all the options, was very friendly and bent over backwards to make it a pleasurable experience. We felt valued and appreciated by Kristean We don't buy a new car every year, and that large of an expenditure is serious business. Kristean and his Dealership made it a pleasurable experience. I highly recommend Kristean and McKevitt Volvo Dealership. Charles Borzileri.
Matt took very good care of us. We are a Mazda family and this car buying experience is one of the smoothest that we have ever had. I highly recommend this dealership. The management, sales team and finance department are top notch.
My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Marin Volvo has sold us three cars over the last 20 years - and I will never go to another Volvo Dealer because their service and staff are par excellence! Am looking to buy another new SUV by year end - and will purchase from the same.
They are caring, thorough, and actually listen to their customers!!!
I purchased a used Volvo C30 from Volvo of Marin a few months ago. A 2011 with 85K miles. Good car in very good overall condition. Fantastic service history. Volvo of Marin was the selling dealer from new and performed all service. With in a week I noticed the drivers side outer drive axle was torn and leaking grease. I called and we were able to workout a satisfactory solution that was agreeable for both parties. Very pleased how they handled my cars problem after the sale.
Bought a 2014 Jaguar XF and have to say that the salesperson, Rick Wheeler was exceptional. His product knowledge and ability to answer my questions was a 10! I definitely recommend that anyone looking for a great experience buying a new vehicle visit Marin Luxury Cars.
I have a fantastic experience purchasing my 2011 XC60. Everyone was very professional and helpful. The buying experience was without fail the best one I have ever had. All that was promised was delivered without any of the senseless games and haggling. I know that my next Volvo will be purchased here. Thanks to Deborah, Kevin and Askar.
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