Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.
Dropped the car off on a Sunday with a blown tire. The service manager called Monday afternoon to tell me that tire would be mounted that day, that he would test drive it to see if an alignment was necessary and that I would be able to pick it up after service hours were over for the day. I will be using this dealership for my servicing.
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
Segun was professional, courteous and patient throughout the whole process. He made purchasing my car truly enjoyable. Additionally, I have to thank Rich Barry the general manager who made sure the whole process went seamless. I would definitely purchase another vehicle from this dealership in the future if these two employees are there and would recommend them both to prospective buyers.
That was a walk-in as my check engine light was on for two days. While they were fixing the issue with my engine light, they also took chance to fix the issue of noise and vibration when braking. During the process, the service rep Dave Zelen came to talk to me many times to update me on the status. He also gave me an estimated time of fixing the squeaky noise on both my driver and passenger seat and how to book a loaner car beforehead. Very happy for the services they performed. Dave also emailed me days after to follow up to make sure everything went well.
I cannot express how professional and helpful Patrick Beauford was in the initial presentation of the car and also on some follow up questions I had. Pat Masone was also very professional in his discussion of the finances and Craig Melquist was very helpful with some of the questions I had. Overall the relaxed and highly professional and low key approach was a major factor in my decision to go with the Volvo.
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
Dealing with Tom Galli (sales) and Doug Murphy (technician) for over 22 years. Always exceptionally satisfied. Won’t go anywhere else. Two Volvo dealers much closer to our home. They don’t compare to Ramsey.
I was on my way to the Audi dealership when I decided to stop at Volvo first. I saw the car I had fallen in love with online but still wasn’t convinced about Volvo. LJ stopped me on my way out and offered me a test drive. Driving the XC40 was a WOW experience. There was no going back to Audi or BMW. I appreciated that LJ hustled to offer me that test drive and he made the process of purchasing it simple. I appreciate his follow up and attention to detail. The dealership is bright and clean, clean lines. Love the Swedish influence in its design. I’m truly happy with the WHOLE Volvo experience. Top notch.
Excellent dealership, I have purchased Volvo equipment from tri-axle trucks to dual axle trucks to automobiles for 35 years. Intermittently I have made the mistake of buying Ford dump trucks and cars and without exception they were crap. That cost me a lot of money and down time and aggravation
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