Exceptional customer service from the initial scheduling all the way to the final check-out. Tracy always provides 100% genuine and personalized customer and vehicle care. He is very knowledgeable, straightforward, and honest; which has earned my loyalty and trust. My XC90 is over 100K and still going strong! Sincere thanks to Tracy, Yousef, Danny, and the entire Volvo crew!!!
Twice now I have used the team at Prestige Inports to service my Cars, and both times have been great. The first time I brought my Audi in because it was making a weird noise. It took them a while to diagnose and fix the problem, but they nailed it. No one else was able to figure it out. The second time, I brought my ???78 928 in for an alignment. And they got it just right. When the mechanic took it for a test drive, he wasn???t entirely pleased, so he aligned it again. And it is perfect now. It drives like a brand new car. Thank you for taking such great care of my cars!
I simply cannot say enough wonderful things about Rahal Volvo. Every time I call to make an appointment or tell them what is wrong with my S60, they are helpful, knowledgeable and really go out of their way to accommodate me. I am always provided with a wonderful loaner vehicle, the repair prices are always reasonable and they don't make a move until they check with me first.
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
It's All About Service
by GregLewis from DealerRater.com
December 3, 2018
4.9 (328 reviews)
There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a few hours, though often much less time. In my case, Ed Costie and Jeff Hummel could not have been more professional on the sales side--a satisfying experience all around. For me, however, it's the service experience that's even more important. After all, you interact with the service department multiple times during your car ownership. The service team at Glenwood Audi is professional in every way, meaning easy to work with, well organized, nice, efficient, and fast. I hope to make as few visits to the service department as possible (and I assume that will be the case, knowing the quality built into every Audi, but when I do need service, I know it will be excellent. And Ed and Jeff will swing by the waiting room to say hi. Even the head of finance came by to say hello.
Best crossover for your bucks. Total worth spending the money on XC-60 Hybrid plugin. Excellent handling and accents. Interior/Exterior well built with all necessary options.
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