My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Marin Volvo has sold us three cars over the last 20 years - and I will never go to another Volvo Dealer because their service and staff are par excellence! Am looking to buy another new SUV by year end - and will purchase from the same.
They are caring, thorough, and actually listen to their customers!!!
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
Scott was very knowledgeable about the Volvo XC40 and patient with explaining everything to me and making sure that all of my questions were answered. It was a pleasant test drive & purchase experience.
This was a very pleasant experience. Matt Davis and his sales and finance managers did a great job. They stayed very late on a Friday night to accomodate us. I will come back whenever I need another car.
Matt took very good care of us. We are a Mazda family and this car buying experience is one of the smoothest that we have ever had. I highly recommend this dealership. The management, sales team and finance department are top notch.
I found a used 2013 Acura ILX, listed on cars.com, at Putnam, just a walking distance from my home. It was a car I was looking at purchasing. It was very pleasant to work with Dantes Adeva. Dantes was very helpful and polite, no high-pressure at all. I did a test drive on local roads and 101 freeway. The car was exactly as advertised, reasonably priced, so I feel like I got a good deal and drove away happy. Thanks!
I worked with Dantes Adeva. I saw the car listed on cars.com and contacted them through the site. Dantes was very pleasant to work with and not high-pressure at all. It helps that we both knew the exact car I was looking at purchasing, but he did not seem like he would be unbearable if I were shopping around. I did do some test drives at other dealerships and had varying degrees of like/dislike for the salespeople. The car was exactly as advertised and quite a bit cheaper than similar cars on cars.com, so I feel like I got a good deal and drove away happy.
Great Used Car Buying Experience with Rick Ferrell
by BayAreaBill from Mountain View, CA
May 9, 2014
Found a 2012 used Audi A4 at Putnam, only 11,000 miles, rare manual tranny, and truly like-new. Linked up with Rick Ferrel and he bent over backwards to make my buying experience painless and easy. I recommend Putnam most highly as a superb dealership.
Mary McKinney made it easy, rewarding and time efficient. Mary gave me a great deal right up front with no stress. I got a fair price for my trade-in and was done quickly. She knows Volvos new and used and knows how to effortlessly accommodate your expectations as a Volvo customer. Offering you suggestions and options. Providing you with the information you need to make an informed choice. I can not recommend her enough. If you are buying a Volvo Mary is the person you want to see. Thanks again to everyone at VCWC you do a great job, I am so glad you are my dealership!
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