I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recently purchased a preowned Subaru, Todd the salesman and Donnie the Sales manager couldn’t have been more helpful. They were professional and courteous and easy to work with I highly recommend seeking them out, my experience was so comfortable, no pressure. I am so very pleased with my car and how I was treated!Thanks Quantrell for have great associates and outstanding service!! 5⭐️ for sure
Mark, the service advisor, is great. I do not have to call my husband because I wonder if I am being taken advantage.. Never does Mark advise work that isn't necessary. The honesty and professionalism is what brings me back
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
My car purchase was so painless. I didn't have to haggle for once. Worked with Sean. He helped me find what I wanted and explained the car as we drove around. When I made my decision and it came to the financial part... boom. He just dropped all the discounts and rebates to me. I was shocked, like "what just happened here?" He said, "you have internet access, right?" I said "right." He nodded and said " right, why play games? Lets do this the easy way." Unbelieveable. I'm so happy with how that went. Ask for Sean for sure.
First off everyone should own a Volvo best car I’ve had in years! Second if you every need service regardless what it may be Mark Chandler is the best! He is so knowledgeable and understands that sometime it can be stressful bringing your vehicle in for service. I recommend anyone to visit the dealership you will leave very happy!
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
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