I live on the North Shore and decided to head to Peabody/Danvers to check out all of the dealerships along the auto mile down there. I told myself I was going to be unbiased and test drive everything. I walked away feeling like I had one, maybe two strong contenders. Jaffarian Volvo in Haverhill was my last stop, and after driving the 2018 XC60, I knew with 100% certainty that was the vehicle I wanted. Upon working on pricing, payments, my trade-in value, etc. Jaffarian didn't have the color combination I wanted... White exterior with some shade of beige inside. Gavin worked the phones for two days reaching out to all of his connections solely to find the color combination I wanted. He kept me in the loop over text, which I genuinely appreciated. I could have easily "settled" on a color I wasn't crazy about--or maybe even left to visit another dealer--but they wanted to make me a long-time customer. Once the car arrived (from Connecticut!) the delivery was seamless. I can't say enough good things about this group. Thank you publicly for your patience and commitment, guys!
Orthopaedically dangerous headrests but beautiful!
by traderjohn from minneapolis mn
April 14, 2019
Super attractive SUV !
BUT , the headrests jam one's neck so far forward, it caused us neck pain, and the dealer ignored us .
Any MD or Chiropractor would look at this seat profile and lament it .
XC90 performs so well ! It is so lush so plush so atractive. But the neck pain is a deal breaker .
Also just to change the station or adjust the fan/AC/heat is a 4 step process on a screen = major distracted driving !!
Love 90% of this vehicle ; but the above is a deal breaker . Hope it improves for future or will never buy one again.
I have now bought 4 cars from Highline and have had the best experience ever. May 2017, I bought a 1999 red Porsche 911 (996) from Highline. I never thought I would own a Porsche so it was a dream come true. Then in December 2017, I bought a BMW X1 for my daughter. Another excellent purchase. About three months ago, I traded in my 2011 Jeep Wrangler (that I loved) for a Porsche Panamera 4. I love that car and can???t wait until I can drive it in the snow. Having said all of this, I still was in the market for a 911 convertible with AWD (my real dream car). Well I bought one (and traded in my red 911 and got a fair deal) from Highline. I now have the car of my dreams and it is awesome! James, Charlie, Chad, Tony, and Mike have just been great! These guys also service my cars. I went to Porsche dealership for service and they did a great job but they also had dealership prices. The sales and service are both remarkable and I will only deal with these gentlemen from now on. Honestly these guys have great used cars with excellent prices and service. If you have a problem, speak directly with them and they are more than happy to help straighten out any issue. I highly recommend them and will buy from these guys only. They are my car guys!!! Thanks team Highline!
by JB from Birmingham
January 5, 2019
I drove this car for a day, was really comfortable, easy to drive, super cockpit and great ride quality. The new modern look makes it a car you really feel proud to drive. Well done Volvo
Vehicle available to be shipped to your home. Contact
the dealership for details.
Happy with the car overall.
by Mel from Shelby Township, MI
December 23, 2018
This vehicle had everything we were searching for in the price range we desired. Since we were still under warranty, we had a problem with the sliding of the second row fixed. All is well and we are enjoying the excellent performance of the car.
Stellar car buying experience at Auto Factory!! They are simply the best. Great people to work with who truly have your happiness and best interest at heart. I’ve been to many dealerships over the past few months and none compare to the exceptional inventory, straight forward process, genuine customer service and amazing experience that comes with buying your car at Auto Factory. Highly recommend!!
by Jpie from Delray Beach, Florida
November 22, 2018
The first few months the car was at the dealer. Computer issues and the service had no idea how to fix. Car is fine now
I am no novice to dealing with car dealerships. By far, my experience at Jaffarian Volvo was exceptional! My salesperson, Joshua Shepherd was patient, knowledgeable, respectful and thorough. He was professional and personable. Gavin Jaffarian presented me with a fair trade-in, to his advantage of course, but it is his business to make a profit and I understand that. As long as there is no deception and manipulation, I understand that reality. The price of the new Volvo was very competitive. I ended up purchasing a 2017 Volvo S60. I simply love the car! The car was perfect at delivery (even though it was the dead of winter). This dealership really is a notch above the rest! It wasa nearly stress-free experience all around. Thank you Josh and Gavin for being so great at your jobs! A total pleasure!
Fast & Furious Rocket
by Roysboy from Conifer, CO
November 17, 2018
I want one. Overpriced in full featured trim. I still would pay more though if I needed one. 0 to 120 very quickly, I did it. Salesman peed his pants! Dealer would kill me if I went back.
James Malone is an outstanding Salesman who easily anticipated my needs and assisted me in identifying the ideal XC90 for me. In a very short time and without undue pressure, he made the XC90 car purchasing experience the best I have ever had. I purchased the vehicle about a month ago and I am enjoying it immensely! As a previous and very satisfied owner of a 2013 XC70, I am extremely happy with the technological and ecological advances resulting in ZERO buyer's remorse. I am loyal customer to Lovering Volvo in Nashua, NH because the dealership has the best service department which is why I decided to purchase my 2nd Volvo at Lovering.
by Michele from Athens, GA
October 17, 2018
This is a great vehicle and very comfortable. It is great for family trips; and, there is extra leg room and plenty of charger options.
Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
Technology and Design
by Melissa from Fresno, CA
September 20, 2018
The technology you get in the XC90 is purely impressive based on what you pay for. Comfortable and a pleasure to drive. The Volvo was definitely an upgrade from the Range Rover I previously had.
I think the fact that I drive up to Nashua from Massachusetts says a lot about Lovering. I traded in my 2005 XC-70 (also bought from Lovering) for a 2016 XC-70. The buying process was straightforward with all discounts given right up front so there was no haggling about price. They listened to what I wanted and there was no pressure to buy any additional options. There was none of that creepy feeling that I get when going to some other dealers.
Nice car, but...
by John Thomas from Glenwood
August 10, 2018
Great car for 2 passengers. Too compact in the back seats. Drive great. Good safety features. Wished it has better leg room for back passengers.
It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I brought the car in at 8, chose the free car wash over the available premium options and sat down with my magazine and phone in what is a very spacious, comfortable waiting room. The car was ready in an hour, sitting out by the door for me to drive it away. The experience could not have been much better.
Fun car to drive and Excellent on gas!!!
by tre_j2169 from Pensacola, Florida
July 21, 2018
The different driving modes make the Volvo XC90 fun to drive. It's great on gas and even better on the highway. Literally this is a smart car on wheels.
We recently received a recall notice for our new 2017 Volvo XC90. I went on line to see that a second recall notice was also in the works. I called Jaffarian to schedule the handling of both recalls noticed. I was extremely pleased how easy and quick it was to get a convenient appointment. On the day of the appointment i arrived a few minutes early and again was delighted how easy and quick my car was taken in for service and the work completed. The waiting area was clean, well stocked with great snacks and so the 45 minutes we waited went very quickly. I can tell that they all did care in how the service was made user friendly and very professionally. Thanks for making my service appointment so pleasant.
A very safe and reliable car
by Chandra from Carlsbad, California
June 14, 2018
Is a beautiful car with internal room all around except the third row seating. The media system is great and so is the driving comfort. I am enjoying driving it!
Gavin Jaffarian and his crew went above and beyond to make leasing a new Volvo XC90 a wonderful experience. Everyone I dealt with from sales to service to finance was pleasant and well informed. They took the time to answer my questions with great patience and sat next to me in my new vehicle to teach me how to properly use all the new functions. I never felt rushed or pushed into a hard sell. In fact they gave me plenty of time and space to make my decision without any pressure. The facilities are beautiful modern and extremely well kept. As a 16+ year Volvo customer I have never experienced such dedication and commitment to customer satisfaction as I did a Jaffarian Volvo. I only wish that I had discovered them sooner!
Great classy dependable car.
by nw from Fort Wayne, IN
June 14, 2018
The interior is comfortable and very classy. Sound system great. So far it has been a dependable safe car to drive. The car gets good gas mileage and easy to drive. The entertainment/navigation is on a nice big touch screen that is easy to use. The only fault with this car is having to turn the auto start/stop feature off manually on the touch screen every time you drive it. The auto start/stop is an annoying feature and I feel it puts too much stress on the engine.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Swankiest Car I've Owned
by XC90Driver from Atlanta, GA
May 24, 2018
I was looking at other vehicles in the same class, and they're all within spitting distance of each other in terms of exterior styling and performance. But the interior of this car is what really sets it apart from the pack. It's truly luxurious; the minimalist Scandinavian design is really refreshing!
We really enjoyed our purchasing experience at Prime Subaru in Hudson NH. Our sales representative, Gary, was very knowledged with the vehicle we were interested in and attentive to our wants and needs. What was most important to my husband and I was that we receive a fair deal for our trade in and we drove home in our new vehicle confident that we did indeed achieve this at Prime Subaru. My husband and I highly recommend this dealership; we sing praises loudly indeed 👍 Our toddler couldn't be more thrilled with "her new car" 👍👍 This dealership is toddler approved LOL
Interior fantastic performance laboured
by Straight eight from City of pot holes
May 18, 2018
A well made and safe SUV. Plenty of space and interior fantastic, best in class by a mile in terms of quality and looks. Exterior good looking although the rear end is a bit bland. Performance, acceleration and mpg (diesel) disappointing. Needs a V6 diesel or make the ridiculously expensive Polestar chip standard. if ever there was an admission by Volvo their cars are slightly underpowered the Polestar option confirms it. Overall safe, very good looks and underpowered. Would have one though for safety and looks alone but on condition Volvo reduced the price slightly to an acceptable level given the inadequate performance.
Wonderful, Anita Davidsona relaxed and knowledgeable salesperson. The transition from my BMW 5 series to my new Volvo S60 was made easy by Anita's attention to detail. Excellent communication throughout the process. She is my kind of salesperson professional!
Safest car I have ever owned and still fun.
by EBrains from St. Charles, IL
April 17, 2018
Who knew I would buy a Volvo but after test driving the XC90 R-Design I knew I could move forward and enjoy this vehicle for years. It is sporty and comfortable. The safety features and driver technology options are amazing although maybe a bit overwhelming at first. I feel and hope it will be the best overall car I have owned.
No one wants to be in the position of "having" to buy a car on a short turnaround but that is exactly the position we were in after my husband's car was totaled in an accident. We called the dealer prior to coming in to ask a few questions and then we visited during the weekend. We talked though some options and then we were offered test drives on a few different vehicles. After getting a feel for the car our salesperson sat down with us very patiently and ran through the options. He didn't rush us and was very willing to run any scenario. We filled out some paperwork before leaving that day and by that evening I had an email with additional information and I was able to pick up the car less than 24 hours later. It was a very easy and smooth experience. If you are interested in buying a car you should definitely check out Merrimack Street Volvo. You won't be sorry!
Volvo are solid cars!
by Kelli from Forest, VA
April 7, 2018
Classy SUV! This is our third Volvo. We keep buying because of their reliability and safety. Volvo has done a great job adding features that luxury cars have always had. You can't find a better car.
The Entire Sales experience was superb, Primarily due to Cliff Hall, our sales person. Cliff was genuine, friendly and honest during the entire process. We have never had such a superb buying experience...very hard to find these days.
Best Car I have ever owned...
by MommyMelissaxc90 from Bradenton, FL
April 4, 2018
I was a Jeep girl...it took 25 years and 3 kids to get me out of one. Unfourtantly 3 car seats do not fit in the back seat of a Jeep. I did not want a monster sized suv and a mini van situation was not happenening. We bought 3 Clek car seats (the car seats you can fit 3 across) and headed to Volvo, Audi, and Lincoln....the car seats fit in an XC90, Q7, and a MKX, but the safety features, add'l cameras, and the sporty drive on the XC90 won me over. We love driving it and the kids love it. It's so luxurious. I feel bad saying so but I kinda don't miss my Jeep.
I never thought I would own a Volvo, but Jaffarian's sales team made it happen. I bought a 3 year old Volvo S60 and it drives and looks like new. The easy going salesman was great,. No games played, got the price we wanted. The dealership team was amazing!
This car has everything!
by Fly fisher, golfer, skier and sportsman from State College, PA
March 7, 2018
This car is rock solid! It has every safety feature there in the book while providing comfort and performance. I thought I'd give up performance when I traded my Volvo V8 XC90 for the new 4 cylinder engine. What a surprise to find the power and zest delivered by the turbo and super charged engine with the 8 speed transmission. I added the Polestar and it was a welcomed addition. I just rented a Cadillac Escalade on a ski trip and couldn't wait to get back to my Volvo.
I worked with Brian to buy used XC90 T8, great car by the way. Brian was so professional and courteous. I highly recommend him to be anyone???s salesperson. Aside from his wonderful attitude and personally he was knowledgeable about the product. Highly recommend. Great job Brian!!???
Great Volvo, my 10th is the best so far
by Hbk2 from Coraopolis pa
March 6, 2018
We previously had XC-60 2012 R design, we didn't think we could be happier, since we had no problems and were extremely satisfied with it, however, the 2017 r design XC-90 has exceeded our expectations, I was concerned going from 6 cylinder to 4, however, this engine is more than acceptable, extra features on 90 are great, and as usual Volvo seats are superior.
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