I stopped by to view your new inventory and was greeted by Ed Himes. I must tell you this is the best experience in my 65 years of buying cars. Edward is a true example of what it should be. Rudy Bickel
All of those you come in contact with at this dealership treat you fairly respectfully non-stressful this is a unique experience as I have been purchasing vehicles over 50 something years. My hat is off from the person sweeping the floor so that wonderful finance lady and the door was open to me by Nicholas that's how it all started it ended with a successful handshake of the manager. thank you Nicholas and any and all that I come in contact with seeking a vehicle, I will send them to you, you'll do the rest
The whole experience was awesome! Everyone there is very accommodating and straight forward. It was a very enjoyable experience when it isn???t typically that way. I will come back to purchase my next and all future vehicles here!
This is my first time purchasing a car on my own, and I connected with Judson after seeing the car I am interested in online. He patiently answered all my questions and followed up with all information I requested. I also had the pleasure of interacting with Sales Manager Joshua who was courteous, professional and further explained how Volvo Cars of Phoenix finances cars. I thoroughly recommend considering this dealership for your next car purchase.
Sales, Shawn Yunger contacted me immediately per my request. Had the make and model interested in, pulled up front and ready for test drive upon arrival. He listened to what was important to me; safety and performance. He didn't try to redirect to other models. No pressure tactics from him or his managers. I came away with more car than expected. This is my 3rd Volvo purchased from same dealership. Painless financing (hats off to Daniel). The Service department is second to none. Nicole and Jake! Highly recommend without reservation, Shawn Yunger and Phoenix Volvo.
Jacob helped me with my vehicle service. As usual he was outstanding. We were able to get caught up on what's been going on with our golf games. He gave me a thumbs up for my vehicle and let me know what is coming up. He is always honest and straight forward with his recommendations. I couldn't be happier about the service and friendship I receive. Thanks Jacob!!
Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I???m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.
Without question the best car buying experience I've ever had. I've purchased 3 Mercedes and an Audi plus other brands. Kevin Wallace was the best most professional, warm, experienced sales person. No pressure, only customer focus. He went above and beyond. I drive 30+ miles to this dealer. Best Volvo dealer in the Valley.
I just had my new Volvo XC60 in for a minor warranty repair. My service advisor did an excellent job of handling the issue and keeping me informed of the progress on my vehicle. II would highly recommend Volvo Gilbert for any service or maintenance work.
I just had the best experience ever when purchasing my new Volvo. I have never owned a Volvo before, but I will be a Volvo person now!! I have had Lexus, BMW, Cadillac, Lincoln, Ford, Honda and I trade my cars every 2 years. This dealer was the best!!! Kevin (my salesperson) was very nice and no pressure, Dan (the manager) was very helpful and wanted to give me the best deal. Rick (service) is very nice and gets things ordered and done quickly. I highly recommend!!
Excellent service from Mike. He inspected the vehicle and explained what needed to be done and what did not have to be done. He stayed with the quote. The work performed by the mechanic was great. Very pleased.
Several items were corrected on my car and one of them was changing the battery under warranty. 4 weeks after replacing the battery, I was having problems with my car starting. I needed my car serviced quickly because I am planning on doing a lot traveling during the next 2 weeks. I took the car to a different dealership. The problem turned out to be the battery was not installed properly. The wires were just placed on the battery and not tightened on the battery. The wires were loose and coming off the battery. I would give them a 1 star for this service but they did other work on the car. Despite being located 2 blocks from my house, I will not be taking my car there anymore.
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