Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
The sales team were very professional - friendly, available and ready to answer questions; but never made me feel pressured. Their approach was consultative as they helped me prioritize features/attributes of the VW models and trim levels to find the car that best suited my family's needs.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Tom Calkins has Excellent knowledge of the Volvo product & equipment -
I have enjoyed purchasing 8 vehicles from Tom since 1997 and keep coming back to West County Volvo for the special treatment in sales and service. Tom has excellent natural intuition in finding the perfect fit!
Their cars are in great condition. Everyone that works there is so friendly. Its a small, welcoming, & family friendly dealership. We bought the car that night but kids were getting tired- they took our info and we came back the next day to finish up the paperwork- everything was a perfect process.
Tim is courteous, very knowledgeable of the car. Third purchase from West County, 2nd in two years due to Tim's mannerisms & knowledge of product line. Will have to see if I buy yet another car, next year
When my local dealer did not have much inventory, I decided to shop around within a 10 hour radius from where I live. Not only did West county have the best inventory and deals, they had the best salemen. Working with Jim Suntrup was an amazing experience! Very genuine man who was always honest and transparent throughout the process. He made the stressful experience of buying a new car fun and exciting. It was worth the 5 hour trip to buy a car from him and I plan to repeat this process next time I need a car!
Quick, easy, efficient, fair, professional with their goal being to exceed their customer's expectations and without a doubt they do so flawlessly. I look forward to my NEXT purchase. Tom Calkins is amazing!
I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
Chris was easy to deal with and very professional. Nice clean facilities. Would do business with them again.
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