The staff was very courteous and explained the service and recall clearly in non-technical manner. The wait area was under renovation so they walked me over to Ken Garff Jaguar for a more comfortable environment. I appreciate the above and beyond service they provided.
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
This is the best car buying experience I have ever had. Very quick, efficient and great cars! The car I purchased was a year old, very few miles (14,000 +/-), extremely great condition. I highly recommend Kentson.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
I appreciated that I was helped out quickly and they completed the work in a reasonable time. I was able to use a loaner vehicle so I could make the best use of my time. They were courteous and communicated what to expect.
Friendly salesman, clean facility, free snacks for the waiting process. Bought a used car but treated as if it was a new one. No pressure to change what I wanted, got fair value on my trade-in, easy financial process with good credit. If there was a complaint it would be: only one key with no back-up on a 2017 vehicle. They can be costly! And Ken Garff takes good care of Teachers! With coupons and so forth. Highly recommended.
The vehicle was ready right on time. The cost of the recall was covered 100% and there was a new software upgrade for free. I even got to use a 15% off coupon that I received in the mail.
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