Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
We just purchased our 5th Volvo vehicle from the dealership with Dave Parry. We are loyal customers and truly value the service and professionalism provided by everyone that we interact with at the dealership. Our 2004 S40 and 2010 XC60 have been serviced by Stillman and are still being driven by our grown children. I just purchased a new 2018 XC60 from Dave and highly praise his thoroughness, responsiveness and patience through the purchasing process. As always, thank you for your focus on satisfying your customers - the buying process was extremely seamless.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
I've bought cars from several brands and dealerships, and this was certainly the best all-around experience. James and the rest of the team members were kind, helpful, efficient, and not overly salesy, which I very much appreciated. They model excellent customer service and made the process a really pleasant one. I'd be happy to do a deal there again, and I'd gladly recommend them to anyone.
Scott made the car shopping experience seamless and stress-free. He was knowledgeable, had a disarming personality and was extremely helpful and thoughtful. I was happy with the lease arrangements, which were quick and easy to arrange. The service department is amazing, and the manager and staff were all friendly and excellent!
Extremely Happy w/purchase & Highly Recommend Alan
by AJW from Brasil, PA
June 10, 2018
Husband & I very happy w/Volvo.From moment we walked in KSM, Alan K. made us feel very comfortable.He's very knowledgeable&patient w/us entire time; reachable & responsive.No rush during the entire purchasing process. Jeff, great job explaining car (protection/plan) options; guided slowly.We felt valued customers.
Great service from sales to service department since 2001. Service department was great in keeping my 2001 S40 working great. My new S60 Inscription Platinum is pleasure to drive even as I'm still learning all the new technology added since 2001. Everyone at this dealership has been great to me.
From all the reviews, people seem to have great buying experience from this dealership. Yet my experience of their service department is not so rosy. Last August I took my Volvo s40 to the dealership for oil change. The people there was friendly enough. But after I came home, I found the car's dashboard service reminder message was not reset. So either they didn't do oil change, or they forgot to reset the service reminder message. Yet I gave them another chance. This time is my Volvo XC 60. After a couple of hours the guy came to tell me everything is done and my car is ready. I got into my car and turn on the engine. The dashboard message told me the engine hood is open. So I open the latch and re-close the engine hood. But the engine hood open message still shows up. I tried a couple more times to no avail, and in the process I also found the window washer fluid was not filled to the full level. I talked to the service person and he filled the washer fluid to full but told me that the engine hood open message (which is a red message that means it's very important) is due to technician opening the hood and close it. But he didn't offer to fix it. At this point I have no confidence what they did or didn't do for the car. Clearly they didn't do a number of things that they should have done, and they either didn't notice the engine hood open message when they clear me to go, or they didn't bother to make sure the job is done well and the customer's car is in good shape. They could make some extra money right there fixing the problem. Later on I bought a can of WD-40 to spray the engine hood latches and solve the problem. Two times are enough and they have proven themselves not to be trusted to service cars. So how to improve? Pay attention of what they are doing, establish QA standard, practically anything will improve their job performance.
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
Best dealership when purchasing a new Volvo or a used Volvo.
Service and maintenance are the best.
The personal both in sales and service are the best.
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