Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
My experience at Mercedes Benz was awesome!! As a female, I felt as though many of the other dealerships didn't take me seriously as a buyer. I wasn't given adequate time and attention which is extremely frustrating. Javier showed me his full respect and made sure I was fully taken care of. I have been car shopping for a while now and have came across a lot of people who simply just didn't take the time to work with me, that was not the case here! I finally left a dealership not feeling pressured, I would highly recommend this place if your looking for a friendly and easy process to buy a car!!
Coming in for my 30,000 mile maintenance check has been a very smooth process. I called last minute for an appointment and they were able to squeeze me in ...i decides to wait for the car and hang out in their waiting area, coffee fruit and cookies is provided, just sit and relax and watch tv. My service advisor was John and he was very courteous/attentive and well informed with the needs of the car. Ill be back again within 10,000 miles.
I dropped off my vehicle at Mercedes Benz and was pleased that they have loaner vehicles, so I could continue running my errands. The customers service is definitely great.
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