Superior Customer Service Experience
November 6, 2018
Ashley Gomez helped me this week with the purchase of a used Grand Cherokee. She was extremely helpful, positive, and polite. I would say I ask more questions than your average Joe, but she was happy to answer all of them. For the few questions that she didn't know the answer to, she took the time to find the information from another staff member or manager. I really appreciated her attention to detail and how pleasant she made the whole experience. I have dealt with several other car dealerships in the past and have never had such a positive experience. Thank you Ashley and thanks to the staff at Bob Penkhus for making this a great car-buying experience! It is clear that you value fairness, accuracy, and customer service. I am impressed!