I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
Excellent experience! Salesperson, Mariette was knowledgable, attentive to details, and professional. The vehicle I was interested in had already been sold, however they has a similar car which was perfect and had more options than I had asked for - I???m thrilled with my selection!
A fast painless buying experience and exactly the right car.
by satisfied customer from DealerRater.com
November 2, 2018
I had done some research on the Volvo CPO website looking for a low mileage example of an S60 for my mother. Park Place had such a car with one of her preferred paint color and interior combinations. We first looked at the car and spoke to Brian on Thursday, Oct 25 which was a rainy day. I told Brian I would be back the next day to test drive it and that is what we did. We visited the separate service facility, where Brian introduced me to a manager who answered my questions about what service had been done to the car. ( I received the complete report with the car). After the test drive Brian asked me what I thought and I made an offer for what my research indicated was a fair market value. Through out the entire process sales Brian was a complete professional and I am very satisfied with both the car and the dealership. You don't have to put up with bozos to buy a car, and you are not going to pay more at Park Place than elsewhere. Be happy, I am!
Ray Jimenez and his Park Place Volvo Service team continue to deliver world class service each and every time. Ray's experience of 20 years at Park Place is definitely evident in every aspect. I have been bringing all of my Volvo's to him for more than 5 years and they have not skipped a beat yet. Park Place gets the job done right the first time or if there are any issue(s) rest assured that it will be handled with great attention and resolved in a timely manner. Our family is truly a Park Place fan for life!!!
Great service at Park Place Volvo. My brakes went out so my situation was an emergency repair. Service advisor Aldo Saldivar took care of my car and got me back on the road safe and sound in no time. I will remain a Park Place Volvo customer for life because I can trust them to look out for me and my car.
Aldo Saldivar at Park Place Volvo has always provided me with 5 star service. The ease of setting an appointment and being kept informed as to the status of my service request allows me to focus on other important aspects in my day. I trust that my vehicle is in good hands and that each service is completed fully and accurately. Aldo truly earns the trust of his customers. The dealership is always clean and I really appreciate that everyone is always smiling. I have driven Volvos since I learned to drive at 15 and almost two decades later have no plans of purchasing anything else.
I received impeccable care and service at Park Place Volvo. My car was repaired in a timely manner. I was treated like a VIP throughout the service experience. Special thanks to our Asst Service Manager, Aldo Saldavar. We drive over 100 miles to receive the service that Park Place and Mr Saldavar consistently deliver.
I was met by Jim at the store, and he was more professional than any car salesman I have ever dealt with. I was only there for information in the first place, but was treated with respect and courtesy, offered something to drink and I felt very welcome from entering the store as well as leaving. Jim provided a lot of information and gave a solid impression of someone that was on top of things. If practicable for me, I would have no second thoughts of buying a Volvo from these guys, as I am certain these are true professionals.
Had a great experience dealing with Mark Ferguson! He was patient and stayed late to make sure I found what I wanted. Everyone from the manager to the finance dept was outstanding. I would recommend Crest to anyone!
I went to Crest after a very bad experience at another car lot. Douglas Aaron was who I was told to ask for and he was God sent. Very funny, patient, knowledgeable and really good at what he does. He made me feel comfortable, answered all of my questions, showed me 6 vehicles and double checked all of the discounts and everything. I feel in love with a 2016 Volvo S60 T5 Inscription....low mileage and such an amazing deal!!! He could tell it was the one. Sam even worked with finance to get me in the car that day. And it was a different feeling...not pressure, just a genuine want to get me in the car I fell in love with. Well, as if it wasn???t amazing enough, I left it there and returned in 2 days. The insurance quotes were so expensive, I left and returned on Monday. They gave me insurance contacts and that was even nice. Numbers still not we???re i needed them to be and in walks Chad. He introduced himself and made me feel like family. He and the staff got me in the car that day!!!!! Even though it was later in the afternoon, Jorge and Micheal took their time explaining everything to me in detail about the finance and warranty part. Douglas showed me how to work all of the bells and whistles on the vehicle. He actually called me today to see how I was enjoying my new car!!!! Over the top professional service at its finest. I???ve been telling everyone about my awesome experience! Everything happens for a reason sometimes, the world gets away from genuine hospitality. I am so grateful for everyone there. Definitely apart of the family and will be back!!!!
Very straightforward. Barry was extremely relaxed and put us at ease. He had two new vehicles that he thought fit our needs already pulled up. Extremely efficient. Crest Volvo experience was smooth and relaxed. I appreciate Barry and his preparation, attentiveness, and care. We are very happy with our new Volvo and our experience at Crest.
I was looking to purchase a used BMW 328 with less than 50,000 miles. Using the Capital one bank automobile locater program I found one that i wanted to test drive. I called Crest Volvo to set up the appointment. Barry was waiting at the receptionist desk when I came in after work. Barry was super professional and easy to deal with. I didn't feel any pressure at all. This was the best car buying experience that I ever had.
Just purchased a 2018 Volvo XC 90 R Design and I have to say Barry made the sales experience super easy with no pressure whatsoever. He was professional, knowledgeable and extremely courteous. If you???re looking for a new or used Volvo I???d highly recommend you go see Barry Pinlac. He???s been with Volvo for 14 years and he will treat you as you???d want to be treated. Also, Sam the sales manager was great too!
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