The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
I bought a Volvo XC60 from Junge. Kelly Thompson was our salesman. He was knowledgeable about the product and patient with my husband and I as we drove a few cars before we landed on the one we bought. As a woman I appreciated that when Kelly learned that I was going to be the main driver of the car he addressed me as a knowledgeable buyer.
Working with Junge in Cedar Rapids was the best car buying experience I've ever had. Bret, Tammy and Andrew were all so helpful and patient throughout the whole process and treated me kindly and with respect. I looked at many cars at several dealerships but came back to Junge because of the wonderful team and the great service. Bret took the time to show me several vehicles with the features I needed (good gas mileage, good safety rating, reliability) within my price range and answered all of my questions. Tammy walked me through the buying process and made sure I was comfortable with my monthly payment and financing options before I signed anything. After I purchased the car and had a small issue with the side mirror, Andrew assured me it would be taken care of promptly and at no charge. I absolutely love my new Fusion and am confident that if I need anything I can count on Junge to take care of me. I would absolutely recommend Junge to anyone needing to purchase a new or used vehicle.
Brought Wifes Jeep in for service , was so impressed with the helpful Techs that I brought my Jeep in. Matt and Doug were very helpful and a real professional. Waiting area was very clean and well stocked..Will be my service center from now on... Mike T.
Working with Morgan Studt to purchase my vehicle was a breeze. Located in Des Moines, Morgan helped me finalize the deal over email and phone before making the drive to Cedar Rapids. He was always responsive and transparent. Very happy with my experience.
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