Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices
Incredible customer service and thoroughly enjoy working with them. Wouldn't buy a car anywhere else, I trust them 100%. Extremely knowledgeable staff and always going above and beyond to help people. Must check out this dealership before you shop anywhere else!!
Bought a preowned car from Herb Chambers Volvo and could not be happier . The whole process was so streamlined and hassle free it took no time at all . Every employee along the way was fabulous and so willing to help .They really treated me like I was part of the team or family . My car was perfect and absolutely what I was looking for . I highly recommend going here if your in the market for any car !
I had by far the best experience ever in purchasing a car at Herb Chambers Volvo of Norwood. From start to finish my Sales Consultant Vadim Khazhinsky took care of EVERYTHING flawlessly. Vadim???s attention to detail and his follow up on every aspect of the transaction was terrific. I would highly recommend this Dealership and Vadim in buying your next vehicle.
Kind and fun service is what Vadim delivers. A very highly intelligent man that finds exactly what is right for a buyer. And a big plus that he has such wealth of wisdom in his expertise of the cars he sells. Volvo is so lucky to have this caliber of a man. And I was even luckier to have him as my Volvo representative. Kindness is very important to me and he went above and beyond. I will send everyone I know that needs a new it used car because it was fun. Great job Vadim!!!
Shopping for a used car, wanted a recent Volvo S60
by Al Rizzo from Canton, MA
November 2, 2018
Best car buying experience I have ever had. Every person I met was professional, and knowledgeable. Vadim was especially knowledgeable about the vehicle in every way. From Alexandra the Internet manager, Eric Miller Sales manager, Mara Russell Business Manager to especially Vadim Product Specialist thank you for making this purchase so easy.
They aim to please and are very attentive to needs.
by Educator from DealerRater.com
September 18, 2018
I had a very positive experience with Mr. Khazhinsky who was very helpful in helping me find the right used Volvo for my family???s needs. The business manager at Herb Chambers Norwood also was very helpful in explaining the sales process. I have used this dealer for service and find them excellent. Thank you!
I bought a pre-owned one year old XC60 from Brian Mchayle. I stopped in to look at a vehicle that I saw online but Brian suggested the one that I purchased and I am so happy that he did. I was an extremely difficult and indecisive customer but Brian was patient with me the whole time. He never acted like a "salesman" at all but he was persistent (which was what I needed). I ended up picking the vehicle up at the very end of the day and Brian and his team never made me feel bad about them having to stay late for me. I've purchased a lot of luxury vehicles at a lot of dealerships over the years and I have to say that Brian and his team at Steingold are top notch all the way. The car was spotless when I picked it up as well. Very pleasurable experience and I highly recommend that you stop in an see Brian if you are in the market for a Volvo.
Everyone was very patient and extremely nice to deal with. I didn't feel rushed and everyone made sure I understood about the vehicle before I left. They all took care of me to the max. Very happy doing business with Steingold Volvo.
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
Lovering got so many great reviews that we stopped there first on our quest for a new Volvo. What a great decision that was for our family. Although the dealership was fairly busy (it was late afternoon), we were greeted warmly by James Malone, took a car for a test drive (alone - felt good to be able to converse freely with my spouse without having a rep in the car with you), and ultimately purchased the best car ever! James even entertained the kids free of charge while we finished up the paperwork with the nicest Finance person I've ever dealt with.
Upon picking up a clean, shiny new car at the time we chose, Tom Coutu was professional, knew the vehicle well, helped with the complete setup of the car (including all the amazing techie features), and we were able to drive it home with all my preferences set and ready to go.
This dealership should be everyone's first stop if they are in the market for a Volvo.
Jesse was my salesperson and he was great! He made follow up contact but wasn't abnoxious. He was polite and patient.
And when the noise from the construction got a little much he found a more comfortable place for me to wait.
Jesse purchased my lunch and also went and picked it up!!
The sales managers were not as accommodating as Jesse so I highly recommend using him!
Walked into a 20k service on my S60 and walked out with a new xc40 that I didn???t even know Volvo made. Michael was patient, no pressure, and knowledgeable. He read me well...better than myself apparently that day! Thank you for an easy and comfortable experience!
James Malone is an outstanding Salesman who easily anticipated my needs and assisted me in identifying the ideal XC90 for me. In a very short time and without undue pressure, he made the XC90 car purchasing experience the best I have ever had. I purchased the vehicle about a month ago and I am enjoying it immensely! As a previous and very satisfied owner of a 2013 XC70, I am extremely happy with the technological and ecological advances resulting in ZERO buyer's remorse. I am loyal customer to Lovering Volvo in Nashua, NH because the dealership has the best service department which is why I decided to purchase my 2nd Volvo at Lovering.
I was happy to find that the information and cars listed on the website were also available at the dealership and for the same prices, everything seemed straight forward and direct, no games. I'm enjoying the car.
Great dealership with a helpful staff. Was my first car buying experience and they were reassuring throughout the process and very open to questions and concerns. I was under a time constraint and they helped work with me through a busy event that took much of their time. Great customer service.
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