I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
I had a great experience with these folks. I went there last night 9/10/18 and was greeted immediately. He was courteous and knowledgeable. He showed me every single feature on the vehicle. Absolutely amazing customer service. I would recommend Eden auto to everyone who's looking for a car. Go for it and get one today. You'll be pleased guaranteed.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The best experience purchasing a used car, hands down! Called about a VW I had found on cars.com and scheduled to come in and take a look. Everybody was extremely friendly and accommodating. They answered all our questions and made the experience very painless. They will always be our go to moving forward when looking for a quality used car! Thank you!
After dealing with large dealerships and having terrible experiences, I was lucky to find HG Motorcar. No pressure sales, laid back salesmen, fair pricing and fantastic service. I had an issue with my vehicle and they bent over backwards to make it right. I couldn’t be happier with my experience. And I love my new car!
Once again the entire team at Faulkner Volvo excelled at every level from start to finish. From my arrival checking in the vehicle and receiving a loaner car free of charge to picking my car up which was washed and vacuumed as usual and receiving a discount on my brakes and also a free state inspection. Quality work performed at a fair and competitive price. FIVE STARS
I did not purchase my car from them, but they have done work on it in the past few years. They still offered me a loaner car and a 10% discount on the repairs. Truely the meaning of customer service! And this is the reason why I drive past 2 other dealers to get to Faulkner. I live a mile away from Cherry Hill Volvo and refuse to go back there after my previous experiences. Everyone at this dealership has been excellent to work with since back in the Burdomy days.
While living in Reading I used this shop for all my repairs on my Volvo S70 and had nothing but great results. We moved to Harrisburg and when it came time for my wife to buy a new (used) car we found exactly what we were looking for at European Motors. We bought a 2012 XC90 and Nate made the buying experience extremely easy. The car had been performing great for the last couple months since we bought it so that when it came time to replace my aging S70 a couple months later we once again returned here to find yup, exactly the car we were looking for, a 2011 S60 T6 in perfect condition. Quickest car sale ever. I did find a couple issues once I got it home but a quick call to Nate and all was made right. I have no hesitation in recommending this shop for both quality used Volvo's and reliable service. It's worth the trip.
I just purchased a car today from the warehouse. I must say, it was a pleasant experience. my salesmen, KAY, was very knowledgeable even tho the car was a Cadillac, not a audi. I went to look at it last week, and after a week or so of crunching numbers, I picked up the car today. kay made sure all my questions were answered and also paired my phone to the car. I do recommend this dealership and my salesmen KAY..........mike dancona
I purchased a 06 Infiniti g35x from here a few days ago. This was by far the best car buying experience I’ve ever had. I drove nearly an hour and a half because I wanted this exact car and it was exactly as described. It was clean and had no issues. The best part of my experience was that Bryan made my mother feel comfortable throughout the process. 100% satisfied with my experience
I had an old S70 that I brought to Nate for service a few times and he never tried to oversell me anything I didn't need. He offered a loaner if I needed it and was always straightforward about what needed fixing right now and what could wait. I used him for a few years until we moved out of the area to Harrisburg and had nothing but great service.
Fast forward 4 years when it was time for my wife to get a new (used) car. Based on my experience with Volvos and with Nate we decided to check his stock, found a couple good candidates, and went to visit. We found a prime candidate in a 2012 XC90. It had higher mileage (nearly 90K) but with Nate's reputation for carrying solid used cars there was little hesitation in believing that this car would last us for many years to come. That and the fact that is was a one-owner vehicle with impeccable service records helped as well.
Nate made the buying process very easy and delivered a first rate car that was in better shape than one with a fraction of the mileage on it. We have been very happy with this car and it has proved our belief that it's worth driving the extra distance to deal with someone you can trust.
Kel helped me purchase a 2011 Jetta SE on Saturday - the entire experience was wonderful. The car was a great value and the sales process was low key and very helpful. I took the car home later on a Saturday. Unfortunately, the check engine light came on as soon as I got it home and the car started to drive terribly. I was disappointed and upset to say the least. I sent Kel a couple of distress emails and expected that I might have a major hassle on my hands. I was wrong. Kel called me at 9:11 am on Monday morning and was very concerned - he had me bring the car right in. I did and Mark Svenkeson took a look at it and had it repaired in less than 30 minutes. No charge! Wow!! This is a company that stands behind their products. This is what a dealership should be.
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