Brenda Green one of the gems from Martens Volvo of Bethesda
by LightVolvo from DealerRater.com
November 28, 2018
Employees like Brenda Green are what keep Ourisman Volkswagen Volvo a thriving business. I have brought three different Volvo's to this service center when they had a team based approach. I used to be on Brenda's "team" and she was wonderful. She not only helps her customers, but has the utmost patience. These employees also help each other, which is necessary in a group environment. When one is frustrated with service, it's important to remember these service centers are large corporate environments, and the employees are doing their best to help their customers.
Great experience for purchasing the car. The obligatory extended service contract and car waxing sales pitch at financing but not too pushy. The dealership is under construction but a new showroom is opening soon. Salesmen Patrick was great to explain the various features of the XC60.
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