Scott was very knowledgeable about the Volvo XC40 and patient with explaining everything to me and making sure that all of my questions were answered. It was a pleasant test drive & purchase experience.
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
Quick and painless process to get an emergency car
by Molle Smart from Santa Clara, CA
May 22, 2018
I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.
I found a used 2013 Acura ILX, listed on cars.com, at Putnam, just a walking distance from my home. It was a car I was looking at purchasing. It was very pleasant to work with Dantes Adeva. Dantes was very helpful and polite, no high-pressure at all. I did a test drive on local roads and 101 freeway. The car was exactly as advertised, reasonably priced, so I feel like I got a good deal and drove away happy. Thanks!
I worked with Dantes Adeva. I saw the car listed on cars.com and contacted them through the site. Dantes was very pleasant to work with and not high-pressure at all. It helps that we both knew the exact car I was looking at purchasing, but he did not seem like he would be unbearable if I were shopping around. I did do some test drives at other dealerships and had varying degrees of like/dislike for the salespeople. The car was exactly as advertised and quite a bit cheaper than similar cars on cars.com, so I feel like I got a good deal and drove away happy.
Great Used Car Buying Experience with Rick Ferrell
by BayAreaBill from Mountain View, CA
May 9, 2014
Found a 2012 used Audi A4 at Putnam, only 11,000 miles, rare manual tranny, and truly like-new. Linked up with Rick Ferrel and he bent over backwards to make my buying experience painless and easy. I recommend Putnam most highly as a superb dealership.
First off, I love the truck. It was well worth the two hour drive! The sales experience was great, and my salesman was good about not pressuring or pushing. It was more of a business transaction, which I greatly appreciated his name was Daryl, and I highly recommend him. My only frustration was I could never get ahold of Cartier ( finance director) after I left the dealership. I left him two voicemails and sent an email, and he never responded. Overall I love the truck I bought, and they seem to keep the best cars on the lot ...so shop here first! Great low pressure ecperience, and found the truck through cars.com. One of my bes, smoothest car buying experiences ever.
very good service and help with financing to get o
by Hugo from San Francisco ca
August 26, 2018
the staff was very nice with me I left very happy with the car dealer that I was waiting for and the payments were adapted to my possibilities I personally recommend this dealer and ask for it is very kind your deal
Was looking for a specific used car. Nice sales crew that were not pushy. I would recommend them to my friends if they are looking for a car. Thank you for the help!
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