Used cars for sale near Windsor, NY

I have been a client of the Matthews Auto group for eighteen years. I have always been met with professional and courteous service on every level. I was in the market for a new vehicle. After talking with Mike McNeal and Marvin Potter, I chose a 2018 Outback. I have never owned a vehicle that 'fit me' more than this one. I've always had a great experience at the Subaru store. They are family and treat you as such. Great people, ethical business practices and coffee, tea, soda or water. All with a smile and a hug Thank you.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Mark Powell is a great sales consultant and he knows how to treat a customer. Very proud of him and his achievements

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

Warranty & Service Inspection was completed in a timely manner with answers towards coming replacement tires or attention towards any other warranty needs were reviewed promptly in the close-out/check-out. Service Center offers great work space - snacks - coffee or treating the customer to WiFi or tv provided.

I have a 2019 Atlas. This car is amazing and mind you I can't kill it. My car has 188,000 miles on it. The drive is smooth and very reliable. It has the room to fit all 5 of my kiddos perfectly and enough room in the trunk to even fit a wonderfold wagon with all the seats up. I highly recommend if you want a good SUV with a lot of room in it

The texting and emailing features were very useful for me. I am a busy person with very little time to “swing by” a dealer. The dealership worked with me on trade in value for my current vehicle and has stayed in contact even though I did not purchase the day I was in.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Matt Hayes was very helpful and personable. The staff was attentive and efficient.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Valerie provided high quality service during the buying experience. She was most helpful and patient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!!

Surprising power on the highway. Great gas mileage. Very roomy interior, and the dash and radio buttons and components are very easy to see and use. We chose this over an Accord, initially because the local Honda dealer is crazy, but we like everything about it.

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to check out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn’t fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I’m happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn’t on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we’ve run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we’d gone through what I’d call a normal car buying process. This was so far removed from any experience we’ve had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you’re looking for a car, I’d recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

bought a new 2022 GC Summit. I wanted the hemi, only found it in Summit pkg at the time. Overall love the vehicle interior is as nice as anything out there. Real wood, lots of leather and nice materials overall on interior. Kicking stereo. Had a 2016 Overland with hemi. Wanted one more new hemi before quit making them. Easy 20-22 mpg at 70 mph. Plenty of power, very quiet and smooth. Biggest complaint all the plastic trim on the outside. First time i shut the door sounded like a rattle or something, not as solid as the 2016, when i shut the door it sounded solid. Nothing i could find wrong just pieces seeming to make a noise. Overall love it. Looks great, rides great, descent mileage, and very nice interior. Did i mention messaging seats are real sweet. Also plenty of towing power which i needed. Excellent in the snow as well.

Every person I spoke with was considerate, appreciative and AWESOME. They kept thanking ME for buying my car, and I kept thanking THEM for allowing me to buy a beautiful Hyundai Sonata!!! It’s beautiful and EXACTLY what I was looking for. They worked with me to get a payment I was comfortable with and were just GREAT!!

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

prime choice of reviewing the accident vehicle into replacement vehicle with warranties and Rewards given.

This truck has a jerk when changing gears sometimes. I enjoy the truck overall easy to handle and comfortable. Drive with ease sight is good when driving.

From the very start of my car shopping in June, 2023, I chose Matthews Planet Pre-Owned on the Vestal Parkway. One of my high school pals, Donna Shelp Fletcher, works there as their title clerk. I contacted her and asked her who I could work with at the dealership to help me find a vehicle. I ended up working with Andy Busch, who was very helpful, patient, and friendly. I really like how they do not pressure you at all. I ended up purchasing a 2020 Chevy Trax. They gave me an excellent trade in for my Volkswagen Beetle. Everyone I came in contact with during this process were fantastic. Prior to buying this vehicle, I had a Volkswagen Beetle which had a recall. I called them, they set up an appt and were very accommodating & friendly. Took care of it with no problem! This past spring, I had an issue with my tire not taking in air at an air pump. I drove it right over to the service center and made it there before they closed. They checked the tire thoroughly. While I was waiting, Jim Morse GM, happened to be walking out into the service area, saw me and was so friendly. He doesn't know me from Adam! He asked if I was being helped so I told him my car was being looked at. He walked right over to them to see how it was going. He didn't have to do that! Then Tim Salisbury, (I believe he's a service mgr), who checked me in to begin with & a truly kind and friendly man,said they wanted to perform a thorough check to make sure nothing was wrong with the tire, so I waited in the Waiting Room, which is very clean & comfortable, has vending machines, and even popcorn, coffee, and water available while you wait. Every employee who walks by smiles and says hello. When my car was finished, Tim came to get me from the waiting room, said everything was good to go and no charge!!!!!!! They really want the best for you. Today I went back again for my NYS inspection. Tim checked me in... Again, so kind. I went to the waiting room. Jim Morse happened to walk by, again not knowing me, had a huge smile and a friendly "Hi! How are you doing?" Tim came out a short while later and said "You're all set!" It passed! I 150% recommend Matthews Planet Pre-Owned for buying a vehicle and for all your auto service needs. Oh, forgot to mention that I also got an oil change a couple months back. Great service, as usual. Who else gives you a card for a free car wash after each service? Just Matthews! They are, in my opinion, the best for all your auto needs! ⭐⭐⭐⭐⭐

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Nice interiors, good spaces, great color, perfect for family and daily use, engine in perfect conditions, the seller Juan Gonzalez from Seminole Toyota help me a lot in the right choice

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

The only sad moment on my AL travels was that the Battery Died! = three-year warranty one replaced with Auto Center Assistant that KNEW his stuff - all is well - aging vehicle - onto the new one in the future.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Even though I didn't end up purchasing a vehicle, I have to give major credit where it's due—Ariel Almonte was hands down one of the best sales professionals I've ever dealt with. From the moment I stepped onto the lot, he was friendly, patient, and genuinely interested in helping me find the right fit, not just pushing a sale. What stood out most was their honesty and transparency. They took the time to answer all my questions (and there were a lot), offered insights without any pressure, and gave me the space to think things through. It's rare to feel like someone has your best interests in mind during a big decision like this—but that's exactly how Ariel made me feel. While the car just wasn’t the right one for me at this time, I’ll definitely be coming back when I’m ready—and I’ll be asking for Ariel by name. If you’re looking for a trustworthy, professional, and genuinely kind person to guide you through the car buying process, do yourself a favor and talk to Ariel. They made what could have been a stressful experience feel easy and positive. Highly recommend!

This is my favorite car. I wanted to buy this car from a long time ago. I am a big fan of the following. I feel very comfortable driving this car. I feel very safe. I love it. I would prefer people to buy this ca….

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

The 2021 Altima is a good but not great car. I have the SL trim which comes with more interior comfort and 1 of 2 extra features. I like the sporty style and tech features but the CVT transmission sucks sometimes. If I had to buy a sedan again I would choose a BMW 3 series instead cuz I like excellence in cars. But overall for anyone who would like to have something good and basic pros, yes the Altima can make it.

2021 LT Trail Boss has great styling, powerful engines, and tons of technology in a great package. A commanding view of the road, a nice comfortable interior, amazing Bose Stereo system, tons of storage and tons of space for adults in the crew cab. But there are issues, side mirrors are too small, harsher ride (which I expected), and DFM, GDI engines, and questions on the 10 speed transmissions. I recommend disabling DFM ASAP or using the L9 trick to overide the system, to help prolong the life of the engines from lifter failure. Mine is under warranty for another 18K miles, if it acts up at all its into the dealership for warranty service.

I cannot say enough about this place! I walked in, needed to get an idea of what could be done on my car since it's through another dealership and they were more than happy to accommodate and help with the problems. I had two things that were wrong with the car(or so I was told from the other dealership) and Butler came back with all these other problems wrong with the car. They called me and let me know what all was wrong with the car. A few things will be completed today and the others in the future. This is the first time I've gone to Butlers and I can simply say, they are a lot better than what I had. I can see why so many people love coming here. Everyone I have spoken to through here is genuinely polite and care to help their customers. I'll continuously come here and have work done on my car. Service department is fantastic. I have to thank a certain person, Brandon Collins. He's the one that got the ball moving with all of this and the kindness just flows through that building. Thank you butler for being so great!

This Outlander is the best.It is better than a mercedes royal's rice and b m w. We love this vehicle! The handling is the best!

When you invest the kind of money one does now days in a vehicle, you want a competent sales person who is patient and professional. You especially want one who goes above and beyond to satisfy the customer. Ricky is just that, when you go to Butlers be sure you ask for Ricky, he's outstanding to deal with and will be there to assist you, even after the sale. Dodge Ram Big Horn, Thank you Ricky outstanding job! Butlers needs more employees like you.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.