This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend!
I have bought three cars here and every one of them has been given loving care by their service department, even the Abarth that I thrash mercilessly on my daily commute.
Excellent people, excellent service. Fiat may have a flawed reputation, but not because of Rairdon. I've owned many cars, and been through many dealers, but none have been better.
Shane, Lisa, Mike, and Casey all seem to have a team spirit. Shane’s product knowledge and low keyed sales approach was great! Lisa and Mike finalized the transaction and were very professional. Mike called the day after we took possession of the car and said he rec’d a recall notice .He was going to send Casey to our home with a loaner Fiat and he will bring my car to the dealership for the work order. This all happened and my car was back within 3 hours. I call this service!!!
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
I have a 7 year old Jaguar XF that needed some TLC. I needed to have my front brakes evaluated after my off-market experience proved to be costly and unsafe. I replaced the previous brakes with Jaguar Front Brake Pads and Rotors. I also had a faulty inside Dome Lamp unit which was replaced and carbon pads installed. A total vehicle inspection was performed and new carpets purchased. All work was performed professionally and I was informed as required. All work was explained to my satisfaction. I used a courtesy vehicle and all arrangements were clear and well organized. The facility was clean and comfortable. I was given a private office to use as I needed. The work performed and the overall experience "exceeded expectations".
John Bang gave us a great deal on our New car, he was very professional and courteous. No pressure and hassle free salesperson. Highly recommend dealership and John to anyone looking to purchase a new Mercedes.
by RED LINE SALES TRAINING from Seattle Washington
October 29, 2016
Did business with Roberto and he purchased a car from me. When I walked in I was treated world class. Offered a refreshment, given the right price for my trade in and it was a seamless process.
I look forward to buying a 488 next year.
My new car purchase was the best experience I have ever had with a car dealership. I have owned to previous Honda Civic card and the new HRV is a dream to drive and maneuver. I highly recommend Zach and Rachelle
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