Most recent consumer reviews
To many issues, lots of factory recalls.
To many issues, lots of factory recalls. The window motor and assembly goes out. Costly repair. Waiting on recall for this. All 4 windows are broken on this car and one on my Kia Sorento. Over all, poor quality vehicle, not reliable, costly repairs. Will never buy a Kia again.
- Comfort 4.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
KIA KNOWS there is a major oil consumption/ burn PROBLEM.
KIA KNOWS there is a major oil consumption/ burn PROBLEM. But, will not address it unless the engine seizes up (even during high speed driving). I'm a 68 yr old woman & you're putting in danger. Then tow & may not even get the codes you want to replace the engine....all the band-aid work has been ridiculously expensive & not fixed any of the Problem. SHAME ON YOU KIA !!!!
- Comfort 4.0
- Interior 5.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
Bought a 2016 Kia Optima in 2017 with 22,000 miles.
Bought a 2016 Kia Optima in 2017 with 22,000 miles. It was burning oil right from the start, before my very first oil change. Asked Kia service department to check for leaks and they said there were no leaks. I could not figure out why I had to replace oil between oil changes when there was no oil leaking on the ground. The engine eventually crashed, but Kia said it wouldn’t replace it because the engine seals were leaking oil and that was not a covered repair. That cost me $1,300. A few thousand miles later and the engine was finally done for good, unrepairable this time, at 104,000 miles, and again Kia would not replace it. This time under the 150,000-mile extended warranty (due to the class action settlement) they basically said, “Sure it’s a trashy engine, but it didn’t break in the way the warranty demands, so, too bad. Wouldn’t want to be you!” #*%@^ jokers (edited for family audiences). Absolutely no car having the proper recommended maintenance, as mine did, should be headed to the junk yard at 104,000 miles! At that point, every other “normal” car I’ve owned (I’ve had 11 with all reaching at least 200,000 miles except for ones totaled or stolen) still had decent resale value. The 2016 Kia Optima is the absolute worst! If you truly hate someone, recommend that they buy this car.
- Comfort 4.0
- Interior 4.0
- Performance 1.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car