Most recent consumer reviews
A great car - again
This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
Good car but frustrating info screen, gremlins
Overall, the car is really good. It looks great, drives well, and hasn’t had any major issues since I bought it new in 2019. But buyer be ware - the infotainment screen is cumbersome and is prone to glitch. Off the bat it was slow and confusing. For example, If you are listening to a podcast and want to switch to the radio, it takes way to many steps. Makes it so hard to navigate while driving. Also, about two years in, the system started acting on its own. I would be driving and the radio station suddenly changes, or car play gets shut down, or the speaker options suddenly comes up and it cranks up the bass for some reason. It’s like a gremlin lives in there.
- Comfort 4.0
- Interior 2.0
- Performance 4.0
- Value 4.0
- Exterior 5.0
- Reliability 4.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
Good car so far
Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car