Most recent consumer reviews
Jack of All Trades, Master of None
Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Major ride improvement over the 2018 Legacy
The Ride is far better than the 2018 Legacy, the Turbo 4cyl with 260 HP makes a big difference when merging from an on ramp to major highway. The safety equipment is amazing. Subaru somehow built in shift points to the CVT. That along with the paddle shifters help the car perform more like a standard shift. The interior is much like a luxury vehicle. Fantastic comfy Nappa leather seating is first rate.
- Comfort 5.0
- Interior 4.0
- Performance 3.0
- Value 4.0
- Exterior 3.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
The perfect Pacific Northwest commuter car
Trim: Premium I waited for a major software update prior to posting this review. The update was huge for ease of use and for iPhone CarPlay integration. With the update, I find this to be a very comfortable vehicle, with fuel efficiency (31.8 miles to the gallon average with 6,000 miles), a superbly laid out interior, many storage places, and great technology with the 11.6” touch screen as the hub for everything in the car. The CVT in the car definitely inhibits the thrill of driving, but by turning off the “auto stop” feature each trip, the lack of get-up-and-go is not very noticeable. Great size trunk and the all-wheel drive has held up well on wet roads and handles well (have not tested it in snow yet).
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car