Performance as expected of a BMW. Interior luxurious. Best 3rd seat- comfortable for an adult. BUT- to adjust ANYTHING in the vehicle requires a working knowledge of owner’s manual- nothing is intuitive. Dumbest interface ever in a car.

This BMW is the most luxurious car for a full sized SUV. BMW has really beaten the competition with the X7. The car drives so smooth but you don’t feel like it’s a very large suv. My wife was extremely impressed with how easy it was to drive! The whole car is so well made and I’ve loved having it. The infotainment system is beyond any car in its class. Great job BMW!

This dealership tried to kill my family. Not only did this dealership give us the wrong vehicle that they made right after that mishap, now we having issues with the very vehicle we purchase. Its an 2019 X7, during 2nd service we got the news a part was broken. Vehicle is now leaking oil. To date they still have our dream car, which we saved for years to purchase. Right now I am feeling under underestimated, undervalued, and marginalized. Underestimated because we looked at the vehicle on Sunday upon returning on Tuesday to purchase the vehicle the salesman had already discarded all our paperwork with the believed we could not afford the vehicle. Under valued because when we return for service we are not treated as thought we purchase one of the most expensive vehicle in the BMW line up. My though is they don’t care about the owner anymore. I did not get the treatment or attention I saw other costumers receiving. Siting on a bench upset, mad and disappointed while everyone all around me was getting friendly greeting as well as nice smiles. Marginalized, now that they have our 2019 X7, we did not receive the equivalent of the vehicle we purchase. They put us in a X3. It was only after I complained; we were able to at least get an X5. Not to mention this loaner vehicle was full of dirt and some fluid like splashes of substance on the seat and dash IN THE MIDDLE OF A PANDEMIC. After cleaning the vehicle we still having issue hooking our phones to the hands free phone connecting due to the vehicle needing updated software.