Consumer Reports Calls MyFord Touch Distracting

By David Thomas  on January 4, 2011

When the Cars.com staff tested the 2011 Ford Edge and the 2011 Lincoln MKT, we all felt the new MyFord and MyLincoln Touch systems were over-engineered to the point of annoyance. Consumer Reports weighed in today, saying it would not recommend either vehicle because the systems cross the line from annoyance to distraction.

You can watch our video review of the MKX above and read the full review here.

Consumer Reports’ sentiments matched our own. “CR's testers looked at the system in the 2011 Lincoln MKX and Ford Edge SEL and found it to be a complicated distraction while driving. In addition, first-time users might find it impossible to comprehend. The system did not always perform as promised.”

Reviews of the vehicles and multimedia system have been mixed among the automotive press, but we can support Consumer Reports’ findings on this one.
 
Both the new Edge and MKX are selling extremely well, though. We’ll have to wait and see if there is any residual impact in the next few months.

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Managing Editor David Thomas has a thing for wagons and owns a 2010 Subaru Outback and a 2005 Volkswagen Passat wagon.  Email David