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Frequently Asked Questions

Check out our most popular questions, or reach out anytime by phone, chat, or feedback.

Contact our National Advertising team

NationalSales@cars.com

Contact our Public Relations team

PR@cars.com

312-508-6727

View recent press releases

Contact our Billing Department

billing@cars.com

1-877-585-3753

Contact the Cars.com offices

312-601-5000

Fax 312-601-5755

Become a Cars.com car dealer

Visit growwithcars.com

Contact Customer Service

support@cars.com

1-888-252-7731

Better together with innovative solutions

CARS is an incubator for the most innovative products and solutions driving the future of the automotive industry, and importantly, helping to drive our customers’ businesses. We are made up of Cars.com, Dealer Inspire and DealerRater.

Dealer Inspire

From search to signature, we innovate connected marketing and technology solutions that make automotive retail faster, easier, and smarter for both shoppers and dealers. We future-proof the dealership experience.

Visit DealerInspire.com

DealerRater

Today, nearly 3,000,000 consumer reviews later, DealerRater is the global standard for car dealership reviews and research — and more than 14 million consumers are exposed to our reviewers' content every month.

Visit DealerRater.com

Frequently Asked Questions

Cars.com has plenty of tools to help you find the perfect match! If you need help deciding, use our Matchmaker tool and our quiz will ask what’s most important to you in a new vehicle to help you narrow your search.

If there’s a specific vehicle you’re shopping for, just use the purple search box on the Cars.com homepage or get started here . Start by selecting the make and model or body style that you’re looking for, the maximum amount you are willing to spend, and your zip code. Once you click “Search,” you will see all vehicles in your area that might be a good fit.

To search for vehicles fitting your exact specifications, try our Advanced Search ! On this page, you can focus on specific vehicle details—age, mileage, features, etc.—to ensure that your search results show exactly what you’re looking for.

Don't forget to research the vehicles you are interested in to see reviews from our expert editorial team alongside reviews from real car owners!

While Cars.com provides a space for vehicle sellers and prospective buyers to connect, we do not sell or finance any vehicles. All the listings on our site are for sale by either a dealership or private seller.

For auto loan information, please reach out by phone to the dealership selling the vehicle or submit your contact information for follow-up using the Check Availability form on the listing page. If you have placed an application for an auto loan through a company that advertises on Cars.com, please contact that company directly for the status of your application.

Contact us

How can we help you?

Chat

Feedback

Have a question? Let's connect

Contact our National Advertising team

Contact our Public Relations team

Contact our Billing Department

Contact the Cars.com offices

Become a Cars.com car dealer

Contact Customer Service

Better together with innovative solutions

Dealer Inspire

DealerRater

Frequently Asked Questions

How can Cars.com help me find my next car?

How can I adjust my search results?

Why are the filter options I want not showing?

What should I do if I see an ad that appears to be a scam/fraudulent?

Can Cars.com help me with financing?

How can I modify the review I posted for a dealership?

How can I transfer photos from my phone to my computer?

How can I resize my images?

Can I purchase additional photos for my vehicle listing?

How long does a listing typically take to post online?

Can I edit my listing after it goes live?

Are photos required in order to post my vehicle on Cars.com?

I want to delete my listing.

I want to list a car for my friend or family member. Am I able to do so?

Can I add a vehicle history report to my listing?

How do people interested in my vehicle contact me?

How do I respond to a lead email on my vehicle?

Is my listing able to get a price badge?

How do I reset my password?

What do you recommend to do to my listing to get optimal performance?

Are there any restrictions on the types of vehicles I post?

What will this cost me if I sell my vehicle?

How do I find my ad on Cars.com?

Does my phone number display on Cars.com?

Is there reporting available to see how my Ad is performing?

How can Cars.com help me find my next car?

How can I adjust my search results?

Why are the filter options I want not showing?

What should I do if I see an ad that appears to be a scam/fraudulent?

Can Cars.com help me with financing?

How can I modify the review I posted for a dealership?

How can I transfer photos from my phone to my computer?

How can I resize my images?

Can I purchase additional photos for my vehicle listing?

How long does a listing typically take to post online?

Can I edit my listing after it goes live?

Are photos required in order to post my vehicle on Cars.com?

I want to delete my listing.

I want to list a car for my friend or family member. Am I able to do so?

Can I add a vehicle history report to my listing?

How do people interested in my vehicle contact me?

How do I respond to a lead email on my vehicle?

Is my listing able to get a price badge?

How do I reset my password?

What do you recommend to do to my listing to get optimal performance?

Are there any restrictions on the types of vehicles I post?

What will this cost me if I sell my vehicle?

How do I find my ad on Cars.com?

Does my phone number display on Cars.com?

Is there reporting available to see how my Ad is performing?

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