Vehicles affected by this service bulletin:
- 2013 Jaguar XF (VINs S61362-U70399)*
- 2014 Jaguar XF (VINs S61362-U70399)*
- 2015 Jaguar XF (VINs S61362-U70399)*
- 2014 Jaguar F-Type (VINs K00001-K22184)*
- 2015 Jaguar F-Type (VINs K00001-K22184)*
- 2013 Jaguar XJ (VINs V39427-V84038)*
- 2014 Jaguar XJ (VINs V39427-V84038)*
- 2015 Jaguar XJ (VINs V39427-V84038)*
*Equipped with V-6 engine
The problem: Customers may experience a condition in which, after the vehicle comes to a stop, it will no longer move; the transmission appears to be in Neutral, even though the transmission switch has not been moved. The gear position indicator on the gear selector and in the instrument cluster may flash "D" or "S." If the engine is turned off and restarted, vehicle operation returns to normal. Shifting into Neutral or Park and then Drive or Sport will also resume normal operation. An issue with the transmission control module software may be the root of the problem.
Corrective action: On affected vehicles, dealers will update the transmission control module software.
Warranty info: This repair is being done under the new-car warranty.
What owners should do: Call your local dealer with your vehicle's identification number to determine if it's eligible for repairs under warranty. You can also call Jaguar directly at 800-452-4827 or NHTSA at 888-327-4236. Reference TSB No. JTB00415.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
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