2013 Infiniti JX35, 2014-15 QX60 Transmission Issue

2015-infiniti-qx60_kv.jpg 2015 Infiniti QX60 | photo by Kristin Varela


The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission.

Vehicles affected by this service campaign:

  • 2013 Infiniti JX35
  • 2014 Infiniti QX60
  • 2015 Infiniti QX60

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Corrective action: Dealers will diagnose the condition and if confirmed, replace either the valve body, the drivechain or the transmission.

Warranty info: This service campaign is being performed free of charge under the Infiniti new car or extended warranty, whichever applies.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if your vehicle is involved in this service campaign. You can call Infiniti at 800-662-6200, you can also call the NHTSA hotline at 888-327-4236. Reference TSB No. ITB15-012d.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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