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2013 Infiniti JX35, 2014-2015 QX60 Ignition Issue

2015 Infiniti QX60;

CARS.COM — Vehicles affected by service campaign:

  • 2013 Infiniti JX35
  • 2014 Infiniti QX60
  • 2015 Infiniti QX60
  • 2014 Infiniti QX60 Hybrid
  • 2015 Infiniti QX60 Hybrid

The problem: The vehicle may not start. Symptoms include no starter engagement whatsoever when drivers push the ignition switch, and "I-Key Error" displays on the dash. This is due to an incorrectly adjusted shift control cable.

See More Service Bulletins

Corrective action: Dealers will adjust the shift control cable.

Warranty info: This service campaign is being performed free of charge under Infiniti's new-car, extended or powertrain warranty, whichever applies.

What owners should do: Call your local dealer with your vehicle's identification number to determine if it's involved in this service campaign. You can also call Infiniti at 800-662-6200 or NHTSA at 888-327-4236. Reference TSB No. 14-016B.

Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.

Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.

Check for recalls here on Cars.com.

 
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