GM Issues Stop-Sale Order on Cadillac SRX, CTS

By Kelsey Mays  on July 21, 2014

GM has asked dealers to stop selling several used Cadillac models that have a standard key ignition. The stop-sale order, which Bloomberg News reported on July 19, involves the 2004-06 Cadillac SRX SUV; 2003-13 Cadillac CTS sedan, coupe and wagon; and the 2014 CTS coupe and wagon — both from the previous generation, not the redesigned 2014 CTS sedan. All cars affected by the stop-sale order have conventional remote keyless entry; any cars with optional keyless access and push-button start are exempt.

More Details on GM's Latest — and Largest — Ignition-Related Recall

The sales stoppage includes Cadillac models involved in a June 30 expansion of GM's ignition-related recalls, which totaled 7.6 million Cadillac, Chevrolet, Oldsmobile and Pontiac models. The Cadillac CTS and SRX, whose key can inadvertently rotate out of the Run position if the driver's knee bumps it, requires a replacement key. A similar situation prompted GM to recall nearly 465,000 model-year 2010-14 Chevrolet Camaro sports cars on June 13.

"If any of these vehicles are in dealer inventory (new or used), they must be held and not delivered to customers, dealer traded, released to auction or used for demonstration purposes until further instructions are received," GM said in a July 8 memo that the National Highway Traffic Safety Administration posted on July 19, according to Bloomberg News.
For now, owners of the affected cars should remove all items from their keychain and drive with just the ignition key in the slot. They should also "adjust their seat and steering column to allow clearance between their knee and the ignition key," the memo said.
GM spokesman Alan Adler confirmed the Bloomberg story today. "The repair — reworking the key — is still being developed," he said in an email.
Adler did not give a timeframe for the recall or sales stoppage. Thus far in 2014, GM has issued 25.7 million recalls in the U.S. and another 3.3 million elsewhere in North America. Of the U.S. total, about 13 million recalls involve ignition issues.

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Senior Consumer Affairs Editor Kelsey Mays likes quality, reliability, safety and practicality. But he also likes a fair price.  Email Kelsey