The problem: Affected vehicles may exhibit rough shift patterns and poor shift quality while driving. This is due to a software glitch in the automatic transmission control module.
Vehicles affected by this service bulletin:
- 2015 Jeep Renegade
- 2016 Jeep Renegade
- 2015 Chrysler 200
- 2016 Chrysler 200
- 2016 Fiat 500X
- 2015 Jeep Cherokee
- 2015 Ram ProMaster City
Equipped with the 948TE nine-speed automatic transmission
Corrective action: Dealers will diagnose the condition, and if confirmed, update the drivetrain control module with a new software program, which eliminates the condition.
Warranty info: This service bulletin is being performed free of charge under the Fiat Chrysler Automobiles limited-new vehicle warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if your vehicle is involved in this service bulletin. You can call Chrysler at 800-247-9753, Fiat at 888-242-6342, Jeep at 877-426-5337, Ram at 866-726-4636 or the National Highway Traffic Safety Administration hotline at 888-327-4236. Reference TSB No. 21-013-16.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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