2015-2016 Mercedes-Benz Radio Issue
CARS.COM — Vehicles affected by service bulletin:
- 2015 Mercedes-Benz CLA
- 2016 Mercedes-Benz CLA
- 2015 Mercedes-Benz B-Class
- 2016 Mercedes-Benz B-Class
- 2015 Mercedes-Benz E-Class coupe
- 2016 Mercedes-Benz E-Class coupe
- 2015 Mercedes-Benz E-Class
- 2016 Mercedes-Benz E-Class
The problem: The head unit for the sound system begins a reset loop when saving a radio station. This is due to a glitch in the head unit software.
Corrective action: Dealers will reprogram the head unit software.
Warranty info: This service bulletin is being performed free of charge under the provisions of the new vehicle warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can call Mercedes-Benz at 800-367-6372 or NHTSA at 888-327-4236. Reference TSB No. 2015110001.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
