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2015 Kia Soul, Sportage, Sedona, Forte Stereo Head Unit Issues

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Vehicles affected by service bulletin:

  • 2015 Kia Soul
  • 2015 Kia Sportage
  • 2015 Kia Sedona
  • 2015 Kia Forte

The problem: Customers may experience a condition in which, when they try to turn on the head unit to listen to audio content, the unit will intermittently not power up. This is due to a problem internally in the head unit itself.

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Corrective action: Dealers will replace the head unit with a new one.

Warranty info: This repair is being done under the new-car warranty.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s eligible for repair under warranty. You can also call Kia directly at 800-333-4542 or NHTSA at 888-327-4236. Reference TSB No. ELE078.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

Check for recalls here on

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