Vehicles Affected: Approximately 700 model-year 2019 Mercedes-Benz C300 sedans, coupes and convertibles, and model-year 2019 Mercedes-AMG C43 sedans, coupes and cabriolets
The Problem: The electronic stability program software may prevent the electronic parking brake from being disengaged when returning to the car after parking unless the stability program system is deactivated. If the ESP is deactivated while driving, it could increase the risk of a crash.
The Fix: Dealers will update the stability program software for free.
What Owners Should Do: Mercedes-Benz began mailing interim letters to owners Feb. 14; a second letter will be mailed once remedy parts become available. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. Click here to schedule a free recall repair at your local dealership.
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Patrick Masterson
Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.