Vehicles Affected: Approximately 3,600 model-year 2016 Mercedes-Benz GLE300d 4Matic, GLE400 4Matic and GLE350 4Matic SUVs; model-year 2016 Mercedes-AMG GLE63, GLE63 coupe, GLE63S and GLE63S coupe SUVs; model-year 2017 Mercedes-Benz GLS450 4Matic and GLE550 4Matic SUVs; and model-year 2017 Mercedes-AMG GLE63 4Matic SUVs
The Problem: The vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the deployment of the passenger’s frontal airbag in a crash, increasing the risk of an injury for the front-seat passenger.
The Fix: Dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, for free.
What Owners Should Do: Mercedes-Benz will begin notifying owners in December. Owners can call the automaker at 877-496-3691, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit www.safercar.gov to check their vehicle identification number and learn more.
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