With much of the world’s population under stay-at-home orders to slow the spread of the COVID-19 pandemic, some automakers are reassuring customers that their new-car warranties won’t be affected. Aston Martin today announced that it’s extending its new-car warranties and relaxing service interval requirements.
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For all new-car warranties that have expired since March 14, Aston Martin is extending them to June 30; this also affects warranties that are set to expire in the near future. For customers in China, the extension period is retroactive to Jan. 1 because the country’s lockdown started earlier.
The automaker also said it’s waiving the warranty condition that owners must adhere to specified service intervals in order to avoid invalidating their warranty. Aston Martin said all cars serviced within three months or 2,000 miles of the in-car service indicator will be protected by any applicable Aston Martin warranty.
These service intervals are being waived until stay-at-home restrictions change and regular dealer operations are able to resume. The automaker is asking, at that time, for owners of these cars with service work due to schedule an appointment at the dealership.
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“While issues such as car maintenance and warranty cover are, quite rightly, not top of mind for many, we want to let our customers know that in partnership with our global dealer network, we are doing all we can to support them and their sports cars through this period,” Andy West, director of client services at Aston Martin, said in a statement. He added that the automaker “will be looking forward to helping them get back behind the wheel of their beloved Aston Martin sports cars when it is safe and appropriate to do so.”
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