Mercedes-Benz is recalling 3,613 E350 4Matic wagons equipped with a self-leveling rear air suspension because of a possible suspension setup failure, according to the National Highway Traffic Safety Administration.
The load-leveling rear air suspension was built with incorrect materials that can cause the connection rod’s ball head in the level control system to seize. If this happens, owners may experience an uncomfortable, stiff ride, which is a result of the air suspension continuously supplying pressure to the air bellows due to signal failure. If this happens, the air bellows could ultimately fail and cause a complete failure of the rear air suspension, resulting in reduced control and an increased risk of a crash, according to Mercedes-Benz.
The incorrect materials are reported to be in 100% of the recalled wagons and must be fixed, according to Mercedes.
The recall is expected to begin in August when Mercedes dealers will replace the level control system’s connecting rods to prevent seizure of the system. The repairs will be free. Owners can call Mercedes-Benz at 800-367-6372 or NHTSA’s vehicle safety hotline at 888-327-4236 for more info.