Vehicles Affected: Approximately 4,000 model-year 2013-15 Fiat 500e hatchbacks
The Problem: The affected vehicles were inadvertently equipped with software that may misread torque levels and mistakenly cause a shift into neutral. This condition may occur only when the cruise control is engaged and the driver attempts to override the feature with accelerator-pedal applications or rapid tapping of the accelerate/decelerate buttons. Restarting the vehicle restores normal function. Fiat Chrysler America is unaware of any related injuries, accidents or complaints.
The Fix: FCA began sending service instructions to dealers today, but the automaker has not yet provided an owner notification schedule. Dealers will update the software for free.
What Owners Should Do: Owners can call FCA at 800-853-1403 for more information.
Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.
