Reviews
I had very good experience I would highly suggest and
I had very good experience I would highly suggest and recommend you to someone else
I had very good experience I would highly suggest and
I had very good experience I would highly suggest and recommend you to someone else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darryl, your recommendation means a lot to us here at Toyota of New Bern!
New tires installed with alignment as planned.
New tires installed with alignment as planned. Customer service was able to include an oil change early to match service intervals with tire rotations
New tires installed with alignment as planned.
New tires installed with alignment as planned. Customer service was able to include an oil change early to match service intervals with tire rotations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's awesome to hear the Toyota of New Bern team went the extra mile for you! Thank you for sharing your positive feedback!
Went in for service and they took truck as I arrived.
Went in for service and they took truck as I arrived. Told me my overall services coming up so I could prepare for those services. Always courtesy & efficient. Only complaint is that crazy robot trying to schedule your appointment. After I hung up on robot a friendly lady named Beth call and Toyota should have her schedule everybody appointment.Beth would definitely make me want to go to Toyota.Super customer service.
Went in for service and they took truck as I arrived.
Went in for service and they took truck as I arrived. Told me my overall services coming up so I could prepare for those services. Always courtesy & efficient. Only complaint is that crazy robot trying to schedule your appointment. After I hung up on robot a friendly lady named Beth call and Toyota should have her schedule everybody appointment.Beth would definitely make me want to go to Toyota.Super customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Billy, we love hearing from our customers and appreciate your fantastic feedback! We're pleased we could share our knowledge about services with you, and we'll let Beth know she's an all-star at Toyota of New Bern. See you again next time!
Went in for an oil change and that is what I got.
Went in for an oil change and that is what I got. With a list of other items I might want to do at the next appointment.
Went in for an oil change and that is what I got.
Went in for an oil change and that is what I got. With a list of other items I might want to do at the next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we're happy to hear you received the service you expected at Toyota of New Bern! We look forward to seeing you at your next appointment. Safe travels!
it was a wonderful experience.
it was a wonderful experience. He greeted me as soon as I came in and checked me in. I waited in the lobby he gave he came and gave me an update and then when it was time to check out, he explained everything to me and pulled the car up
it was a wonderful experience.
it was a wonderful experience. He greeted me as soon as I came in and checked me in. I waited in the lobby he gave he came and gave me an update and then when it was time to check out, he explained everything to me and pulled the car up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vicki, we're delighted to know you had a smooth and informative experience at Toyota of New Bern. We hope to see you again down the road! Safe travels!
Service for my vehicle was excellent.
Service for my vehicle was excellent. Amber, my service technican was professional, courteous and personable. She kept me informed throughout the process and explained what was being done, why and what the cost would be. I would recommend Toyota of New Bern for vehicle services
Service for my vehicle was excellent.
Service for my vehicle was excellent. Amber, my service technican was professional, courteous and personable. She kept me informed throughout the process and explained what was being done, why and what the cost would be. I would recommend Toyota of New Bern for vehicle services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rich, thank you for sharing your feedback about Amber and our service team! We appreciate the 5-star review and your recommendation to others here at Toyota of New Bern. Safe travels!
We recently purchased a vehicle at Toyota of New Bern.
We recently purchased a vehicle at Toyota of New Bern. Our salesman Bruce was wonderful to work with and was very knowledgeable about the vehicle we purchased. This is our fourth vehicle we have purchased from Toyota of New Bern and we highly recommend Bruce and the dealership itself!
We recently purchased a vehicle at Toyota of New Bern.
We recently purchased a vehicle at Toyota of New Bern. Our salesman Bruce was wonderful to work with and was very knowledgeable about the vehicle we purchased. This is our fourth vehicle we have purchased from Toyota of New Bern and we highly recommend Bruce and the dealership itself!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carroll and Darlene, thank you for your loyal business and fantastic feedback! Bruce and our team at Toyota of New Bern appreciate your recommendation. Here’s to many more miles in your new vehicle!
In my opinion Toyota of New Bern has a 5 Star Service
In my opinion Toyota of New Bern has a 5 Star Service Center. My Service Advisor Amber Frazier is excellent in dealing with people and very professional in her job. She helps me get an appointment with ease and when I bring my vehicle in she keeps me advised on the progress of the maintenance that I requested and she alerts me of mechanical problems detected during the service appointment and she also informs me of the Toyota Recommended Maintenance needed to keep my vehicle operating in Top Maintenance Condition.
In my opinion Toyota of New Bern has a 5 Star Service
In my opinion Toyota of New Bern has a 5 Star Service Center. My Service Advisor Amber Frazier is excellent in dealing with people and very professional in her job. She helps me get an appointment with ease and when I bring my vehicle in she keeps me advised on the progress of the maintenance that I requested and she alerts me of mechanical problems detected during the service appointment and she also informs me of the Toyota Recommended Maintenance needed to keep my vehicle operating in Top Maintenance Condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy, thank you for sharing your continued loyalty and outstanding feedback! We appreciate your business and we will pass along your kind remarks about Amber and the team. See you next time at Toyota of New Bern!
My mother always liked Toyota of New Bern & I now
My mother always liked Toyota of New Bern & I now understand why. Because I was treated like she was. With respect & like I was the only person there who even mattered, even though I noticed all those around me were treated the same way as me. Thank you so much. WWiley
My mother always liked Toyota of New Bern & I now
My mother always liked Toyota of New Bern & I now understand why. Because I was treated like she was. With respect & like I was the only person there who even mattered, even though I noticed all those around me were treated the same way as me. Thank you so much. WWiley
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're delighted to hear that our team at Toyota of New Bern provided such excellent service for you and your mom. We appreciate your kind words and look forward to serving you again in the future!
I was very please with the quick response and service was
I was very please with the quick response and service was excellent!!! Thank you very much!!!
I was very please with the quick response and service was
I was very please with the quick response and service was excellent!!! Thank you very much!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to assist you, Marcello! Thank you for choosing Toyota of New Bern.