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Roger Williams Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I purchased a Hyundai and within about 6 months, I was informed by my mechanic and then it was confirmed by the Hyundai dealership that it needs a new engine. The cost will be the same amount I paid for the car, about $8,000. Obviously if I am shopping at this dealership, I don’t have that kind of money (or even close to it) laying around, so now I am totally screwed, and will have to drive this car until the engine blows and figure the rest out then. Save yourself the hassle and go anywhere elsewhere, or plan on requiring a new engine or a new car within a year of purchase. Shady shady shady.

I purchased a Hyundai and within about 6 months, I was informed by my mechanic and then it was confirmed by the Hyundai dealership that it needs a new engine. The cost will be the same amount I paid for the car, about $8,000. Obviously if I am shopping at this dealership, I don’t have that kind of money (or even close to it) laying around, so now I am totally screwed, and will have to drive this car until the engine blows and figure the rest out then. Save yourself the hassle and go anywhere elsewhere, or plan on requiring a new engine or a new car within a year of purchase. Shady shady shady.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
4.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful but not pushy. I felt the service was excellent and the price I paid was fair. First time I actually enjoyed shopping for a used car. I highly recommend this dealer.

Very helpful but not pushy. I felt the service was excellent and the price I paid was fair. First time I actually enjoyed shopping for a used car. I highly recommend this dealer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I will let my 5-star review speak .. fair and knowledgable. They have many cars to choose, the inventory along with their fair and honest way of treating me is what prompted me to buy from Randy and Thelissa.

I will let my 5-star review speak .. fair and knowledgable. They have many cars to choose, the inventory along with their fair and honest way of treating me is what prompted me to buy from Randy and Thelissa.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good honest local dealer. You deal right with the owners. That’s a plus No sleazy salesman and no tricks unlike other dealers in the area.

Good honest local dealer. You deal right with the owners. That’s a plus No sleazy salesman and no tricks unlike other dealers in the area.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was so helpful and very knowledgeable. She spent a lot of time explaining the different warranties. I would recommend her to anyone I know.

Everyone was so helpful and very knowledgeable. She spent a lot of time explaining the different warranties. I would recommend her to anyone I know.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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No gas or windshield fluid when we picked it up. Since purchase have invested an additional $2,500 for mismatched spark plugs, catalytic converter (had to replace after market converter) ignition coils and issues with tires staying inflated within 3 months of purchase. Not pleased with quality at all.

No gas or windshield fluid when we picked it up. Since purchase have invested an additional $2,500 for mismatched spark plugs, catalytic converter (had to replace after market converter) ignition coils and issues with tires staying inflated within 3 months of purchase. Not pleased with quality at all.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Does anyone in this state no a mechanic besides Rhode Island tire and service that accepts Wynns? Car is falling apart on me.multiple problems with vehicle.

Does anyone in this state no a mechanic besides Rhode Island tire and service that accepts Wynns? Car is falling apart on me.multiple problems with vehicle.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Quick, easy, and utterly painless...They work with your budget and get it done.....great experience overall and would highly recommend. Would give them more stars if I could.

Quick, easy, and utterly painless...They work with your budget and get it done.....great experience overall and would highly recommend. Would give them more stars if I could.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought my HhR from Roger Williams . The owner Roy always had a smile on! Ted was very accommodating.He was very personable, and he really did bend over backwards to make sure I was happy and satisfied ! Thank you all for your help . I greatly appreciate it !

I bought my HhR from Roger Williams . The owner Roy always had a smile on! Ted was very accommodating.He was very personable, and he really did bend over backwards to make sure I was happy and satisfied ! Thank you all for your help . I greatly appreciate it !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a car from Roger Williams Auto Sales a month ago and have nothing but good things to say. I now have a great car at a price that worked for me. They take care of all the red tape from financing, down to going to the registry for their customers. They are regular guys and will treat you very well.

I bought a car from Roger Williams Auto Sales a month ago and have nothing but good things to say. I now have a great car at a price that worked for me. They take care of all the red tape from financing, down to going to the registry for their customers. They are regular guys and will treat you very well.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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