Warren Henry Auto Group

Very professional, fast and accurate at getting things done. Great customer service! Marcos was in charge of my account and did an exceptional job .

Yohan my sales guy was super nice. Made the process quick and got me what I needed. My next Range Rover will be at this dealership.

I have never had such a negative experience as I had dealing with a salesman named Juan. First he started sending me text messages with out his name or... the business he was calling from. When I asked him to kindly tell me who he was he refused. He said, check your email”. I wrote him back via text message I am speaking with several different dealers so I need to know who he is and a link to his car. I wrote him a third time via text message as I still did not know who was texting me and finally he wrote me a long letter how he did not like my communications via email! Unbelievably bad form for someone trying to sell a $127,000 Porsche. I sure won’t go or buy there!

I brought my 2019 F-Pace for the first yearly service to Warren Henry Jaguar on Friday July 10th 2020 thinking that my car would be in good hands. After... picking up my car the next day, I decided to check the Jaguar app that was installed on my phone the day I bought the car and found out that my car was taken for a joyride when it was in possession of Warren Henry Jaguar Service Department. After contacting my service advisor, he said he would find out what happened and would get back to me. Few days later after receiving no response from him I kept pressuring them for an answer. The manager at the service department finally got back with me and told me that the service tech that worked on my car used my Jaguar F-Pace to go eat lunch, unbelievable !!! Even though he did apologize for the incident he kept repeating on 3 different occasions that they could have lied to me and said that the technician heard a noise underneath my car when he was test driving it and that is the reason why I can see those trips on my Jaguar app. Really? So I should be thankful that they are not lying and telling me the truth about what they did to my car??? I have lost all trust on Warren Henry Jaguar dealer in Miami, they have violated my trust and I will never be returning there ever again. The situation could have escalated to a lawsuit against me if the Warren Henry technician had gotten into a bad an accident or decided to do something illegal with my car. SHAME ON THEM !!!! I'm sure this is not the first or last time that they use their customers expensive cars for their own joyrides. Choose wisely when you thing about bringing your car there for service and If you do make sure you check on your app to see about your car's GPS trips when your car is in there possession.

Marcos was amazing took his time and helped me with all my repair needs with no hesitation I wouls highly recommend this dealership and marcos as your... service advisor.

First car we get from this dealer; excellent customer service. Highly recommend!!!! Very friendly personnel; answered all questions and provided good relaxed... buying experience. I recommend it.

Great buying experience. Highly recommend. These is my 5th vehicle and the experience keeps getting better every time. The staff is very professional... and committed.

I searched for few places to Lease my car and Warren Henry turned out to be a great dealer. Conveniently located and Nice location with pretty showroom.... Darjan is very knowledgeable and he made the experience easy and smooth.

Gustavo was my service representative and he was one of the best service reps I ever dealt with. Thank you Gustavo, my wife is very pleased with the service... at the New Jaguar service center. And YES, we will be back for service again.

As always top service . Nice new location and we drove in without an appointment and were accommodated . It was a quick fluid refill. A pleasant experience... !