Warren Henry Auto Group

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Warren Henry Auto Group Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2009

We are committed to providing you a truly exceptional experience, and that means making sure you ALWAYS get more. When you buy or lease any new or used car from Warren Henry, you get the car you want PLUS the Warren Henry ADVANTAGE too! It includes wheel repair, key replacement, and a best value guarantee! And there's more! Just speak to one of our customer service specialists for details.

...


We have been exceeding customer expectations in South Florida for over 40 years. Always the best price, always the best service, always Warren Henry.

"Always the best price, always the best service, ALWAYS Warren Henry"

Service

Car Wash

Complimentary

Oil, Filter Change

$29 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
465 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 4, 2020

    Very professional, fast and accurate at getting things done. Great customer service! Marcos was in charge of my account and did an exceptional job .

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2020

    Yohan my sales guy was super nice. Made the process quick and got me what I needed. My next Range Rover will be at this dealership.

    5.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 25, 2020

    I have never had such a negative experience as I had dealing with a salesman named Juan. First he started sending me text messages with out his name or... the business he was calling from. When I asked him to kindly tell me who he was he refused. He said, check your email”. I wrote him back via text message I am speaking with several different dealers so I need to know who he is and a link to his car. I wrote him a third time via text message as I still did not know who was texting me and finally he wrote me a long letter how he did not like my communications via email! Unbelievably bad form for someone trying to sell a $127,000 Porsche. I sure won’t go or buy there!

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Good Afternoon Mike, we value our guest feedback and we regret to learn that we may have fallen short of meeting your expectations. We take all of our... customers concerns very seriously. My name Zachary Lawrence and I am the Pre-Owned Centre Director here at Warren Henry Auto Group allow me to address your concerns. I can be reached at 305-690-6175 I look forward to speaking with you.

  • 1.0 out of 5
    July 27, 2020

    I brought my 2019 F-Pace for the first yearly service to Warren Henry Jaguar on Friday July 10th 2020 thinking that my car would be in good hands. After... picking up my car the next day, I decided to check the Jaguar app that was installed on my phone the day I bought the car and found out that my car was taken for a joyride when it was in possession of Warren Henry Jaguar Service Department. After contacting my service advisor, he said he would find out what happened and would get back to me. Few days later after receiving no response from him I kept pressuring them for an answer. The manager at the service department finally got back with me and told me that the service tech that worked on my car used my Jaguar F-Pace to go eat lunch, unbelievable !!! Even though he did apologize for the incident he kept repeating on 3 different occasions that they could have lied to me and said that the technician heard a noise underneath my car when he was test driving it and that is the reason why I can see those trips on my Jaguar app. Really? So I should be thankful that they are not lying and telling me the truth about what they did to my car??? I have lost all trust on Warren Henry Jaguar dealer in Miami, they have violated my trust and I will never be returning there ever again. The situation could have escalated to a lawsuit against me if the Warren Henry technician had gotten into a bad an accident or decided to do something illegal with my car. SHAME ON THEM !!!! I'm sure this is not the first or last time that they use their customers expensive cars for their own joyrides. Choose wisely when you thing about bringing your car there for service and If you do make sure you check on your app to see about your car's GPS trips when your car is in there possession.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to speak with me yesterday. We value your feedback and we regret to learn that we may have fallen short of meeting your ...expectations. We take all of our customers' concerns very seriously. The employee has been disciplined, and rest assured that we will take this opportunity to inform our staff better. We have issued a credit that has been mailed to you as we continue to be dedicated to providing exceptional service and would be grateful to have a second opportunity to regain your trust. Danny Palenzuela Land Rover North Dade General Manager

  • 5.0 out of 5
    July 14, 2020

    Marcos was amazing took his time and helped me with all my repair needs with no hesitation I wouls highly recommend this dealership and marcos as your... service advisor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience with Marcos. It was our pleasure to serve you! Thank you for the five stars!

  • 5.0 out of 5
    July 9, 2020

    First car we get from this dealer; excellent customer service. Highly recommend!!!! Very friendly personnel; answered all questions and provided good relaxed... buying experience. I recommend it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience. It was our pleasure to serve you! Thank you for the five stars!

  • 5.0 out of 5
    June 26, 2020

    Great buying experience. Highly recommend. These is my 5th vehicle and the experience keeps getting better every time. The staff is very professional... and committed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience. It was our pleasure to serve you! Thank you for the five stars!

  • 5.0 out of 5
    June 14, 2020

    I searched for few places to Lease my car and Warren Henry turned out to be a great dealer. Conveniently located and Nice location with pretty showroom.... Darjan is very knowledgeable and he made the experience easy and smooth.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience. It was our pleasure to serve you! Thank you for the five stars!

  • 5.0 out of 5
    June 5, 2020

    Gustavo was my service representative and he was one of the best service reps I ever dealt with. Thank you Gustavo, my wife is very pleased with the service... at the New Jaguar service center. And YES, we will be back for service again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience. It was our pleasure to serve you! Thank you for the five stars!

  • 5.0 out of 5
    June 1, 2020

    As always top service . Nice new location and we drove in without an appointment and were accommodated . It was a quick fluid refill. A pleasant experience... !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We're thrilled to hear about your experience. It was our pleasure to serve you! Thank you for the five stars!

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