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Hendrick Honda Hickory

(1,772 reviews)
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award

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Reviews

(1,772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

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Very good experience. Staff and sales personell were very helpful with all questions. Due to my 2020 Civic being such a dependable automobile I purchased a 2027 CR-V.

Very good experience. Staff and sales personell were very helpful with all questions. Due to my 2020 Civic being such a dependable automobile I purchased a 2027 CR-V.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always great experience at Hendrick Honda. Art is the best. Always helpful, knowledgeable and friendly. Would recommend them to anyone interested in making a purchase.

Always great experience at Hendrick Honda. Art is the best. Always helpful, knowledgeable and friendly. Would recommend them to anyone interested in making a purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark did a great job and was helpfull. I had a great buying experience with Hendrick

Mark did a great job and was helpfull. I had a great buying experience with Hendrick

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Syeve, we are so pleased you enjoyed your sales experience with Mark at Hendrick Honda Hickory! Thank you for your business and this wonderful review!

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Steve did a good job for us, keeping us informed of the problems They had incurred in the repairs they had to make.

Steve did a good job for us, keeping us informed of the problems They had incurred in the repairs they had to make.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Doli616, thank you for sharing your feedback with us! We appreciate you highlighting Steve's efforts to keep you well-informed throughout the repair process. When unexpected complications arise, clear communication is our top priority so you always know exactly what is happening with your vehicle. Thank you for your patience and your business, and please let us know whenever we can assist you next!

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Jovany was my service advisor an he assisted me with everything I needed. He provided me with all the recommendations needed for my vehicle and at a fair price.

Jovany was my service advisor an he assisted me with everything I needed. He provided me with all the recommendations needed for my vehicle and at a fair price.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Myron Webber! We are thrilled to hear that Jovany took excellent care of you, providing clear recommendations and great value. Thank you for your business, and we look forward to seeing you at your next service visit!

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Excellent People at this Dealer ship and outstanding service. Many could Learn from this Dealership. The Service folks are great and very knowledge. Prices are good for the service you get. The service mgr is very helpful and a good listener

Excellent People at this Dealer ship and outstanding service. Many could Learn from this Dealership. The Service folks are great and very knowledge. Prices are good for the service you get. The service mgr is very helpful and a good listener

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike Clark, thank you so much for this incredible praise! Hearing that other dealerships could learn from us is the ultimate compliment for our team. We are proud of our service folks for delivering knowledgeable care at a great value, and we appreciate you highlighting our Service Manager's helpful leadership. Thank you for your business and this review!

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Work was quick, efficient and professionally done. I would recommend them to anyone. They're inspection video was very thorough.

Work was quick, efficient and professionally done. I would recommend them to anyone. They're inspection video was very thorough.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the great review, RSigmon! We are thrilled to hear that our service team was quick, efficient, and professional during your visit. We're also glad you found our multi-point inspection video thorough and helpful. We utilize that tool to provide complete transparency and peace of mind about your vehicle's health. Thank you for your recommendation, and we look forward to taking care of you next time!

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Hometown dealer, fast, knowledgeable, courteous, quality service and products, excellent follow up bough two new vehicle in a 1-year time period

Hometown dealer, fast, knowledgeable, courteous, quality service and products, excellent follow up bough two new vehicle in a 1-year time period

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the excellent review! We are honored to be your hometown dealer and thrilled to have helped you purchase two new vehicles within a single year. Your loyalty means everything to our team, and we are proud to provide the fast, knowledgeable, and courteous service you deserve. Thank you for your continued trust, and we look forward to taking care of both of your new vehicles!

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Great experience. Steve was super nice and attentive. Work appears to be professional. Overall good.experience.

Great experience. Steve was super nice and attentive. Work appears to be professional. Overall good.experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We are thrilled to hear you had an overall excellent experience and that Steven was super nice and attentive during your visit. Our team takes great pride in delivering professional, top-tier work, and we appreciate your business. Please let us know whenever we can assist you next!

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Steven Gouge has been my service advisor for a number of years..he has always been professional and attentive to my concerns and my service request. Has provided superior service every time I or my wife has been there to get service or other services....give that man a raise

Steven Gouge has been my service advisor for a number of years..he has always been professional and attentive to my concerns and my service request. Has provided superior service every time I or my wife has been there to get service or other services....give that man a raise

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert M. Annas, thank you so much for the fantastic review! We are proud to hear that Steven Gouge has delivered superior, professional, and attentive service to both you and your wife over the years. Your loyalty means everything to us, and we will be sure to share your high praise directly with Steven and our management team. Thank you for your continued business and for being a valued part of our Hendrick Honda Hickory family!

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