Skip to main content

Hendrick Honda Hickory

(1,536 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award

Inventory

See all 50 vehicles from this dealership.

Reviews

(1,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service, Personnel very attentive, respectful and

Great Service, Personnel very attentive, respectful and knowledgeable. I am very satisfied, thank you! I will definitely return for my honda service in the future.

Great Service, Personnel very attentive, respectful and

Great Service, Personnel very attentive, respectful and knowledgeable. I am very satisfied, thank you! I will definitely return for my honda service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gmf! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hendrick Honda Hickory

Show full review

Good experience.

Good experience.Great sales team.Eddie was very good.Went looking for a new Pilot and found a certified 2025.It looked as good as new and has a great warranty.

Good experience.

Good experience.Great sales team.Eddie was very good.Went looking for a new Pilot and found a certified 2025.It looked as good as new and has a great warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tommy Paynter, thank you for choosing Hendrick Honda Hickory and for taking the time to leave a review for us. We're happy Eddie Prewitt could meet your expectations!

Show full review

Shawn Millsaps is the service representative that Ive

Shawn Millsaps is the service representative that Ive worked with at my last two visits. I would definitely rate him 10/10. He's always answered any questions that I've had and explained everything to my satisfaction. I think he does a great job.

Shawn Millsaps is the service representative that Ive

Shawn Millsaps is the service representative that Ive worked with at my last two visits. I would definitely rate him 10/10. He's always answered any questions that I've had and explained everything to my satisfaction. I think he does a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Janet Alexander! Shawn Millsaps always strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Show full review

Great experience and everything went great.

Great experience and everything went great.i will definitely let everyone know what a good experience i had at the dealership. Matt my salesperson and Ben that did my paperwork where both great.

Great experience and everything went great.

Great experience and everything went great.i will definitely let everyone know what a good experience i had at the dealership. Matt my salesperson and Ben that did my paperwork where both great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

DonnaP, thank you for taking the time to share your recent visit details with us. We appreciate your business and this feedback. We do hope we can be of assistance in the future. Take care!

Show full review

The service guy was so helpful and went out of his way to

The service guy was so helpful and went out of his way to help me with all my questions. He even checked on me after the appointment.

The service guy was so helpful and went out of his way to

The service guy was so helpful and went out of his way to help me with all my questions. He even checked on me after the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

JPunch, we're happy to hear you had such a positive experience with our team! Thank you!

Show full review

This is my second time buying from a Hendrick Honda

This is my second time buying from a Hendrick Honda dealership. Both purchases were used cars. The Hendrick dealership is great because they check over the used cars and fix anything that's wrong. For my last one, they changed oil, changed transmission fluid, replaced the back brakes, and even replaced the wipers. Their customer service is always excellent and the financial part was quick and easy. If you go to Hendrick Honda of Hickory to buy a used vehicle, ask for Dean Bradshaw!

This is my second time buying from a Hendrick Honda

This is my second time buying from a Hendrick Honda dealership. Both purchases were used cars. The Hendrick dealership is great because they check over the used cars and fix anything that's wrong. For my last one, they changed oil, changed transmission fluid, replaced the back brakes, and even replaced the wipers. Their customer service is always excellent and the financial part was quick and easy. If you go to Hendrick Honda of Hickory to buy a used vehicle, ask for Dean Bradshaw!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're so pleased we were able to assist you again, Ed! Thank you for your wonderful review, your loyalty and your business. Feel free to reach out to us if you need anything. Have a great day!

Show full review

Was dropped off 4/28 and took until 5/21.

Was dropped off 4/28 and took until 5/21. A bit long for some minimal paint kissing and some ripples. Had to replace step rail. End product looks ok. No real complaints. Just the length of time. Almost a month.

Was dropped off 4/28 and took until 5/21.

Was dropped off 4/28 and took until 5/21. A bit long for some minimal paint kissing and some ripples. Had to replace step rail. End product looks ok. No real complaints. Just the length of time. Almost a month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback, Davis Hunt. We are sorry that it took longer than anticipated but we're happy to hear you're satisfied with the repair.

Show full review

Shawn Millsap always goes above and beyond in handling my

Shawn Millsap always goes above and beyond in handling my service and always is so courteous and caring for my needs! The service is always done promptly and done right the first time.

Shawn Millsap always goes above and beyond in handling my

Shawn Millsap always goes above and beyond in handling my service and always is so courteous and caring for my needs! The service is always done promptly and done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Returner, we're so glad that we are always able to go above and beyond your expectations! Thank you so much for your positive comments Shawn Millsaps and the service you receive at Hendrick Honda Hickory. We look forward to your next visit! Take care!

Show full review

Cole was very helpful and patience with us as we had not

Cole was very helpful and patience with us as we had not purchased a new car in many years. He carefully explained the new technoloby and features of the van. We appreciated him as he was nice to work with and thorough.

Cole was very helpful and patience with us as we had not

Cole was very helpful and patience with us as we had not purchased a new car in many years. He carefully explained the new technoloby and features of the van. We appreciated him as he was nice to work with and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sam Kuhn, we really appreciate your feedback about your sales experience with Cole Hefner at Hendrick Honda Hickory! Thank you for your business. If you have any further questions, please give us a call. We're always happy to help!

Show full review

The staff are friendly and so helpful!

The staff are friendly and so helpful! I will buy from them and take my car to get serviced there also. The staff are the ones that make it the best.

The staff are friendly and so helpful!

The staff are friendly and so helpful! I will buy from them and take my car to get serviced there also. The staff are the ones that make it the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Angie, thank you for your wonderful review! We are happy to pass along your comments to the team here at Hendrick Honda Hickory! If you need anything else, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 1536 reviews