JFR & Associates, Inc

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 16, 2019

    Aaron Moore, my salesman, is excellent! I needed to purchase a car rather quickly and expressed my urgency to Aaron. He provided several options and... he really took the time to listen and show me exactly what I was looking for. He found the perfect car - price, mileage, model, year and color that I was looking for. Aaron found the vehicle, found the best financing and provided exceptional service while doing so. He was always available for calls, questions, etc. He made this car buying experience the best I have ever had. I would highly recommend JFR and Aaron if you are in the market for a car. I am thrilled with my car and so happy it was an easy and painless transaction. Thanks Aaron!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2019

    Lon Steele gave us a great trade in from our Land Rover to the 2008 Denali, he went above and beyond again. I absolutely loved the land rover LR3 Lon... sold us but we needed more space with our growing family so Lon helped us get into another awesome vehicle. He is the very best at making sure we got exactly what we needed and again came to our home with paperwork. I highly recommend working with Lon and JFR.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 24, 2017

    I worked will Phil. He was professional, courteous and very knowledgeable about the vehicle I wanted to purchase. I made an appointment to see the car... the day before and it was cleaned and waiting for my inspection when I got there. Phil introduced himself and gave me the key to the car. Took a test drive and came back to work a deal. Traded another car in and after negotiating both cars came to an agreement that we both were happy with. This was a pleasant experience never felt like I was being pressured. Great experience would recommend JFR if your looking to buy a used car. Thanks again Phil for a great car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2019

    Lon Steele went above and beyond for us. This is the second vehicle he has assisted us with and I wouldn't think to use anyone else. He came to our house... and everything was straight up with no nonsense. Best way to buy a car! Great follow up too; if we had any questions or concerns, Lon was on the ball.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2016

    Keith and Patricia stayed late and had car ready for appointment. I already knew and investigated car we purchased. I asked him question I already knew... answers, Keith was honest about what he knew. They made purchasing my wife Cadillac easy. Worked with us on price. Was very pleased.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 23, 2016

    Communication was good, never had a hard time reaching anyone. I showed up on Saturday to check out a vehicle, which I ended up not caring as much for... as I thought I would. Did not feel pressure to purchase. Experience was good.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2014

    Don't return emails. I have tried to contact several times!!!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2012

    I went to look for a car...any car. I didn't know exactly what I wanted other than a reliable, low mileage, and fuel efficient sedan. I was taken through... a listing of available vehicles and shown what they had on the lot. I ended up leaving in record time with a great new-to-me used car. Thanks to David for doing such a great job and treating the customer right!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2012

    I found a car online and went to check it out. It was 2005 BMW X5. Rod was the one who helped me. He met all my needs and expectations. I was very pleased... with his customer service! I now own this beautiful car. Thank you Rod.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2012

    My wife and I went to jfr to buy a couple of cars and dealt with Mark Ford. This guy is straight to the point and doesn't waste time. There was no haggling... on the price since both this 08 fusion and 08 sonata were well under blue book. We had a challenge since we were both coming from bankruptcy and it's not normal to get 2 cars and at a better than normal interest rate as well. I highly recommend these people and especially Mark. Everyone else I met in there were also great and they work as a team to get you out the door and happy without wasting hours on pointless things other dealers do to play games.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews