Reviews
Quick appointment, very professional and timely service.
Quick appointment, very professional and timely service. Love the mechanic video, but the " follow your car's progress" did not work. I highly reccomend this dealership to anyone.
Quick appointment, very professional and timely service.
Quick appointment, very professional and timely service. Love the mechanic video, but the " follow your car's progress" did not work. I highly reccomend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Linda, for your fantastic review! We're thrilled to hear you had a quick and professional experience with us at Modern Toyota of Boone. We're glad you enjoyed the mechanic video! We appreciate your feedback regarding the "follow your car's progress" feature, and we'll look into that. Thank you for recommending us, and we look forward to your next visit! Best, Modern Toyota of Boone Team
We always work with Alura, and she is fantastic.
We always work with Alura, and she is fantastic. From the moment I reach out to her to schedule appointments through getting me through them. She is friendly and kind and warm. Love her. She makes the visit easy.
We always work with Alura, and she is fantastic.
We always work with Alura, and she is fantastic. From the moment I reach out to her to schedule appointments through getting me through them. She is friendly and kind and warm. Love her. She makes the visit easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We truly appreciate your kind words about Alura – it's fantastic to hear that she has made your visits to Modern Toyota of Boone so enjoyable. We're grateful to have her on our team, and we look forward to seeing you again soon! Best, Modern Toyota of Boone Team
Willow took charge of my visit and was extremely helpful,
Willow took charge of my visit and was extremely helpful, not only with the RAV4 I brought in but also in making an appointment to get recall repair done on our Highlander.
Willow took charge of my visit and was extremely helpful,
Willow took charge of my visit and was extremely helpful, not only with the RAV4 I brought in but also in making an appointment to get recall repair done on our Highlander.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that Willow provided you with excellent service during your visit at Modern Toyota of Boone. We appreciate your kind words about her assistance with both the RAV4 and arranging the recall repair for your Highlander. We look forward to seeing you again soon! Best, Modern Toyota of Boone Team
Both sales people took time to orient me to all the bell
Both sales people took time to orient me to all the bell and whistles on the new car. Lots of paper work involved but the staff mostly explained things to me. I have a brand new car!
Both sales people took time to orient me to all the bell
Both sales people took time to orient me to all the bell and whistles on the new car. Lots of paper work involved but the staff mostly explained things to me. I have a brand new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Amy! We're thrilled to hear that you had such a positive experience at Modern Toyota of Boone. It's great to know that our sales team took the time to walk you through your new car’s features. Enjoy your brand new vehicle, and we look forward to seeing you again! If you have any questions in the future, feel free to reach out. Best, Modern Toyota of Boone Team
Josh Arrowood!
Josh Arrowood! Such a knowledgeable person! I appreciated his honesty. I appreciated his willingness to solve my problem. He kept in touch and shared a video and photos of the work being done on my vehicle. The mechanic who completed the work on my car had a huge unpleasant task and it was done properly and as quickly as possible.
Josh Arrowood!
Josh Arrowood! Such a knowledgeable person! I appreciated his honesty. I appreciated his willingness to solve my problem. He kept in touch and shared a video and photos of the work being done on my vehicle. The mechanic who completed the work on my car had a huge unpleasant task and it was done properly and as quickly as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Rebecca! We’re thrilled to hear that Josh was able to assist you with your vehicle and that you appreciated his knowledge and honest communication. It's great to know that the mechanic handled the task efficiently and effectively. We value your feedback and look forward to serving you again at Modern Toyota of Boone! Best, Modern Toyota of Boone Team
The rental at Toyota Boone went excellent.
The rental at Toyota Boone went excellent. The rental manager is very friendly and welcoming which gives an extra star. We rented a Toyota Tundre Tundra pretty nice truck, we are enjoying it a lot. Thank you Toyota Boone for outstanding services. We will definitely rent again from you.
The rental at Toyota Boone went excellent.
The rental at Toyota Boone went excellent. The rental manager is very friendly and welcoming which gives an extra star. We rented a Toyota Tundre Tundra pretty nice truck, we are enjoying it a lot. Thank you Toyota Boone for outstanding services. We will definitely rent again from you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Fatima! We appreciate your kind words about your experience with Modern Toyota of Boone and our rental services. We're thrilled to hear that you enjoyed the Toyota Tundra and that our rental manager made your experience even better. We look forward to welcoming you back for your next rental! Safe travels! Best, Modern Toyota of Boone Team
I liked the way the attendant described everything to me.
I liked the way the attendant described everything to me. He called me young lady and I'm almost seventy.
I liked the way the attendant described everything to me.
I liked the way the attendant described everything to me. He called me young lady and I'm almost seventy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We’re glad to hear that you appreciated the way our attendant communicated with you. At Modern Toyota of Boone, we strive to treat all our customers with respect and friendliness. We hope to see you again soon! Best, Modern Toyota of Boone Team
Sometimes the wait is a bit lengthy, and I know that is
Sometimes the wait is a bit lengthy, and I know that is to be expected. The good things is that the waiting area is clean with drinks and snacks, and there is even a play area for kids. Also, the bathrooms are always clean.
Sometimes the wait is a bit lengthy, and I know that is
Sometimes the wait is a bit lengthy, and I know that is to be expected. The good things is that the waiting area is clean with drinks and snacks, and there is even a play area for kids. Also, the bathrooms are always clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Donna, for sharing your experience! We appreciate your understanding regarding the wait time and are glad to hear that you enjoyed our clean waiting area, snacks, and play area for kids. At Modern Toyota of Boone, we strive to create a comfortable environment for all our customers. We look forward to seeing you again! Best, Modern Toyota of Boone Team
I made an appt and was taken on time.
I made an appt and was taken on time. Updates were given during my stay and visit took 60 min ish. Comunication was excellent.
I made an appt and was taken on time.
I made an appt and was taken on time. Updates were given during my stay and visit took 60 min ish. Comunication was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We’re glad to hear that your appointment at Modern Toyota of Boone was met on time and that you appreciated the excellent communication throughout your visit. We strive to keep our customers informed and ensure a smooth experience. We look forward to seeing you again! Best, Modern Toyota of Boone Team
They were able to get me in quickly and the service was
They were able to get me in quickly and the service was fast. They also didn't try to sell me anything I didn't need.
They were able to get me in quickly and the service was
They were able to get me in quickly and the service was fast. They also didn't try to sell me anything I didn't need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marie! We appreciate your kind words about your experience at Modern Toyota of Boone. We're glad to hear that you received quick and efficient service without any pressure. Your satisfaction is our priority! We hope to see you again soon. Best, Modern Toyota of Boone Team