Royalty Auto Sales

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 5, 2020

    This dealership tried to sell me a car that was $3k above market on both car fax and kbb. They also lied about the car having no accidents reported when... the CarMax shows it was involved in not just 1....BUT 3. They also don’t even notice defects in the car. One tire had chunks of rubber missing and was the only tire on the car with the white letters facing out, so it stuck out a lot) and Anthony told me he didn’t notice it. He also didn’t know of the other issues like dents and plastic falling off the interior. They don’t care for their cars or customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 17, 2019

    I have purchased car from them recently by reading multiple reviews and trusted them, Car looked ok at first and did not get it inspected at first because... of all other reviews available online, but when I have purchased within 1 week/100 miles it started showing Engine Light. On further diagnosis it was found that Turbo Charger was damaged and needed to be replaced. When I contacted sales people they tried to ignore at first and then suggested to visit the local mechanic. Sales people (Anthony) mentioned that it must be some sensor issue and there is no major issue with the vehicle. I had to spend 3K to replace the turbo and within 1 week of purchase. Suggesting all to take a close look at vehicle and don't trust sales people here at all at any cost. They did not mentioned about any additional warranty on purchase of Used car at the time of sale. I am sure they must be aware of this issue at the time of sale but did not mentioned anywhere while purchase.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • November 17, 2014

    I BOUGHT MY USED SUBURBAN FROM ROYALTY AUTO THE SALES PEOPLE AND THE STAFF WERE GREAT I GOT A VERY GOOD PRICE ON A TRUCK THAT I LOVE AND HAS BEEN RUNNING... VERY WELL THANK YOU BRIAN P. PS....I HAVE RECOMMENDED SEVERAL PEOPLE TO ROYALTY AUTO AND EVERYONE HAS BEEN VERY HAPPY WITH THE DEALERSHIP I THINK THESE GUYS ARE TERRIFIC PEOPLE TO DEAL WITH

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    BUY or LEASE GOOD CREDIT or BAD CREDIT YOU WILL BE APPROVED WE OFFER REAL CARS ARE TRUE PRICES NO FALSE ADVERTISING HERE WE ARE A TRUE DEALERSHIP... SERVICING NEW YORK AND NEW JERSEY SINCE 1948 AT THE SAME LOCATION 120 ROUTE 46 WEST, LITTLE FERRY, NJ 07643 IN OUR DEALERSHIP THE PRICE YOU SEE IS WHAT YOU PAY, NO HIDDEN FEES or COSTS WE PRIDE ADVERTISING CORRECTLY AND HONESTLY ONE VISIT TO OUR DEALERSHIP WILL CONVINCE YOU PREQUALIFIED AND CERTIFIED PREOWNED CARS ARE AVAILABLE WITH LOW MILEAGE CARFAX AND AUTOCHECK AVAILABLE FOR EVERY CAR Added charges include New Jersey state sales tax at 7% (If you reside in New Jersey), TriState area vehicle registration and titling fee of $289.00 and a Prep and Delivery fee of $499.00. COME CHECK OUR INVENTORY AND MEET OUR STAFF. BE A ROYALTY FAMILY MEMBER FOR LIFE

  • 5.0 out of 5
    February 6, 2019

    very happy ... I bought a jeep liberty and it was great. the almost new car. thank you I recommend it! very legal thanks ace!.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2017

    Just sent a inquiry about a car we want to buy. I have not bought any car yet. Checking transport to Norway first. But Cars.com (cant let any stars be... empty - we have not bought any car yet, and not repaired any - and we cant give just one star, because that had been unfair - Cars.com need to fix this error in reviews) want me to say some words about my experience so far. And it is excellent. Very nice man called Bill sent me several emails about the car we wanted more information about. Got all info i needed so far. No problem. Hope to do business soon.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2017

    This was our second time purchasing a vehicle. They gave us no hassle at all. The first time We went in with financing they showed us the price range and... mileage we wanted with no pressure. 6 months later we did the same thing. We had financing and needed a bigger vehicle for our growing family. Looked at their website, went in knowing what they had. Test drove a couple vehicles we were interested in and 2 hours later we drove off with our 2011 Honda Odyssey that is clean and runs smooth. I would definitely recommend everyone we know to purchase from Royalty Auto Sales in Little Ferry.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 26, 2014

    DO NOT BUY CARS FROM THIS PLACE! I bought a 2004 Volvo with 104,000 miles from these guys, and I should have known from the start they were not to be trusted.... First of all, during the test drive I took the car to a mechanic, who said the control arms needed replaced. When I returned the car to the lot and told them I wanted the control arms replaced before I bought the car, their own mechanic said there was nothing wrong, and that the control arms were fine. Then they gave me a scam warranty that no mechanic would take, so a few weeks later I end up spending a grand a new control arms and struts. Now, less than two months in, the transmission totally died, and of course the warranty will only cover up to 2000 dollars. The Volvo dealer says a new transmission will be 6 grand. So, moral of the story, DO NOT BUY A CAR HERE!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    BUY or LEASE GOOD CREDIT or BAD CREDIT YOU WILL BE APPROVED WE OFFER REAL CARS ARE TRUE PRICES NO FALSE ADVERTISING HERE WE ARE A TRUE DEALERSHIP... SERVICING NEW YORK AND NEW JERSEY SINCE 1948 AT THE SAME LOCATION 120 ROUTE 46 WEST, LITTLE FERRY, NJ 07643 IN OUR DEALERSHIP THE PRICE YOU SEE IS WHAT YOU PAY, NO HIDDEN FEES or COSTS WE PRIDE ADVERTISING CORRECTLY AND HONESTLY ONE VISIT TO OUR DEALERSHIP WILL CONVINCE YOU PREQUALIFIED AND CERTIFIED PREOWNED CARS ARE AVAILABLE WITH LOW MILEAGE CARFAX AND AUTOCHECK AVAILABLE FOR EVERY CAR Added charges include New Jersey state sales tax at 7% (If you reside in New Jersey), TriState area vehicle registration and titling fee of $289.00 and a Prep and Delivery fee of $499.00. COME CHECK OUR INVENTORY AND MEET OUR STAFF. BE A ROYALTY FAMILY MEMBER FOR LIFE

  • 5.0 out of 5
    March 25, 2013

    Bought a Used 05 Chrysler Pacifica. Bo and Lucky were friendly, honest and very supportive. Lucky saved me a lot of a $. I would definetely recommend them... and go back to them 1st when it's time for another car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. We're happy everything worked out well. Please refer your family and friends to our dealership. Thanks...

  • 5.0 out of 5
    April 28, 2012

    I had great experience with this dealer. They fixed my car in a day and charged less than any other dealer. Their used car deals are amazing too.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy everything worked out well. We hope to see you again. Thanks...

  • 5.0 out of 5
    April 24, 2012

    got my 2005 grand cherokee from here they have the best service, everything was done very professionally, went back and bought my mercedes E500 as well,... will definitely go back for my next car...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. We feel like you are part of our family. Thanks...

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