Reviews
Write a reviewDon’t consider this dealer until you READ this review!
Don’t consider this dealer until you READ this review!!! Who would have thought I’d be sold a lemon from a high end dealership who sales roll Royce , McLaren , Aston Martin etc. Well 😌 I purchased a used Bentley Bentayga on Dec 26 2024 two week later the car starts to run hot due to a high coolant level. Before I get into the damage “repair cost” let me start from the beginning on how my experience went. I am an out of town buyer I had my own financing so things went very smoothly. When I arrive at the dealer I ask more important questions but the salesman Chris was unable to answer as he wasn’t knowledgeable on the brand car and stated that it’s required to take certain tests to be a salesman for particular brands and Bentley isn’t a car they typically sale it was just a trade-in.I asked if they had a PASSED safety and emissions test he advised they did and would provide it to me. I test drive the car and evaluate the car as best I could and things appeared to be fine. We go into finance office to sign docs I ask for title work they said they didn’t register the car yet so they name wasn’t on title yet . I found that to be odd considering in my state of Mo the title work has to be in dealer name before owner transfer. We proceed now back on the road headed home 8 hours away. Two weeks later the light comes on but goes off immediately. Two day later it comes back on and has yet to go off. I reach out to the dealer and the give me the spill like you bought a used car that’s the risk you take etc I replied that unacceptable to have a failed coolant issue under 30 days of purchase and they should stand by the cars they sale! The guy name Ethan not exactly sure his position agreed they would pay for me to have the car Diagnostic test done . I scheduled appointment in which the car was diagnosed today and I got the worst results. There are over 7 issues found including a leak in the oil pan which motor cars of ATL definitely would have known about. While sitting at my local dealer who is reviewing the car I’m communicating back and forth with Ethan about the inspections paperwork that they promised to provide and how I still have yet to receive them. Ethan advised I would need to get car inspections in my home town that’s fine but I need the passed inspection from Georgia as I requested repeatedly. He then sent me a screenshot that showed they ran some type of inspection report but it gave me no details whatsoever it was pointless what he sent. The estimated repair cost is over $24,000 😡 I feel robbed I feel this has to be some type of consumer FRAUD! Dealers know how to do shady business by clearing codes or unplugging the battery/ reset system in order for the check engine lights to go off.. Motorcara of Atlanta I urge you to make this right or take back your lemon car ASAP!!!!! This is my 1st of many reviews to come !
Don’t consider this dealer until you READ this review!
Don’t consider this dealer until you READ this review!!! Who would have thought I’d be sold a lemon from a high end dealership who sales roll Royce , McLaren , Aston Martin etc. Well 😌 I purchased a used Bentley Bentayga on Dec 26 2024 two week later the car starts to run hot due to a high coolant level. Before I get into the damage “repair cost” let me start from the beginning on how my experience went. I am an out of town buyer I had my own financing so things went very smoothly. When I arrive at the dealer I ask more important questions but the salesman Chris was unable to answer as he wasn’t knowledgeable on the brand car and stated that it’s required to take certain tests to be a salesman for particular brands and Bentley isn’t a car they typically sale it was just a trade-in.I asked if they had a PASSED safety and emissions test he advised they did and would provide it to me. I test drive the car and evaluate the car as best I could and things appeared to be fine. We go into finance office to sign docs I ask for title work they said they didn’t register the car yet so they name wasn’t on title yet . I found that to be odd considering in my state of Mo the title work has to be in dealer name before owner transfer. We proceed now back on the road headed home 8 hours away. Two weeks later the light comes on but goes off immediately. Two day later it comes back on and has yet to go off. I reach out to the dealer and the give me the spill like you bought a used car that’s the risk you take etc I replied that unacceptable to have a failed coolant issue under 30 days of purchase and they should stand by the cars they sale! The guy name Ethan not exactly sure his position agreed they would pay for me to have the car Diagnostic test done . I scheduled appointment in which the car was diagnosed today and I got the worst results. There are over 7 issues found including a leak in the oil pan which motor cars of ATL definitely would have known about. While sitting at my local dealer who is reviewing the car I’m communicating back and forth with Ethan about the inspections paperwork that they promised to provide and how I still have yet to receive them. Ethan advised I would need to get car inspections in my home town that’s fine but I need the passed inspection from Georgia as I requested repeatedly. He then sent me a screenshot that showed they ran some type of inspection report but it gave me no details whatsoever it was pointless what he sent. The estimated repair cost is over $24,000 😡 I feel robbed I feel this has to be some type of consumer FRAUD! Dealers know how to do shady business by clearing codes or unplugging the battery/ reset system in order for the check engine lights to go off.. Motorcara of Atlanta I urge you to make this right or take back your lemon car ASAP!!!!! This is my 1st of many reviews to come !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently had the pleasure of purchasing a 2019 G63 AMG
I recently had the pleasure of purchasing a 2019 G63 AMG and trading in my 2022 F150 at Motorcars of Atlanta, and I couldn't be happier with the experience. From start to finish, the team at Motorcars of Atlanta exceeded my expectations in every way. Customer Service: The moment I walked into the dealership, I was greeted with a warm welcome. The staff was incredibly friendly and attentive, making me feel valued as a customer. They took the time to understand my needs and preferences, ensuring that I was comfortable throughout the entire process. Trade-In Process: Trading in my 2022 F150 was seamless. The appraisal was fair and transparent, and I felt confident that I was getting a great deal. The team handled all the paperwork efficiently, making the trade-in process quick and hassle-free. Purchase Experience: The highlight of my visit was, of course, purchasing the 2019 G63 AMG. The sales team was knowledgeable and passionate about the vehicle, providing me with all the information I needed to make an informed decision. They were patient with my questions and never made me feel rushed or pressured. Vehicle Condition: The G63 AMG was in pristine condition, exactly as described. The dealership clearly takes pride in the quality of their inventory. They even went the extra mile to ensure the car was spotless and ready for me to drive off the lot. After-Sales Support: After the purchase, the team followed up to ensure I was satisfied with my new vehicle and to answer any additional questions I had. This level of after-sales support is rare and truly appreciated. Overall, my experience at Motorcars of Atlanta was exceptional. Their commitment to customer satisfaction, combined with their expertise and professionalism, made the entire process enjoyable and stress-free. I highly recommend Motorcars of Atlanta to anyone looking to buy or trade in a vehicle. They have earned my trust and future business. I hope this review captures your positive experience! If there's anything specific you'd like to add or adjust, feel free to let me know.
I recently had the pleasure of purchasing a 2019 G63 AMG
I recently had the pleasure of purchasing a 2019 G63 AMG and trading in my 2022 F150 at Motorcars of Atlanta, and I couldn't be happier with the experience. From start to finish, the team at Motorcars of Atlanta exceeded my expectations in every way. Customer Service: The moment I walked into the dealership, I was greeted with a warm welcome. The staff was incredibly friendly and attentive, making me feel valued as a customer. They took the time to understand my needs and preferences, ensuring that I was comfortable throughout the entire process. Trade-In Process: Trading in my 2022 F150 was seamless. The appraisal was fair and transparent, and I felt confident that I was getting a great deal. The team handled all the paperwork efficiently, making the trade-in process quick and hassle-free. Purchase Experience: The highlight of my visit was, of course, purchasing the 2019 G63 AMG. The sales team was knowledgeable and passionate about the vehicle, providing me with all the information I needed to make an informed decision. They were patient with my questions and never made me feel rushed or pressured. Vehicle Condition: The G63 AMG was in pristine condition, exactly as described. The dealership clearly takes pride in the quality of their inventory. They even went the extra mile to ensure the car was spotless and ready for me to drive off the lot. After-Sales Support: After the purchase, the team followed up to ensure I was satisfied with my new vehicle and to answer any additional questions I had. This level of after-sales support is rare and truly appreciated. Overall, my experience at Motorcars of Atlanta was exceptional. Their commitment to customer satisfaction, combined with their expertise and professionalism, made the entire process enjoyable and stress-free. I highly recommend Motorcars of Atlanta to anyone looking to buy or trade in a vehicle. They have earned my trust and future business. I hope this review captures your positive experience! If there's anything specific you'd like to add or adjust, feel free to let me know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Running in the AM
I have my 07 AM Vantage, serviced at the this dealership and I'm completely satisfied with the professionalism and quality of the service department. I always use the expertise and personal help of Luc Rowell. Always professional and timely. I rely on him directly and he has always been my source for help with maintenance of my vehicle. I will continue to do business with him and his superb staff. Keep me running in the AM. Pun intended.
Running in the AM
I have my 07 AM Vantage, serviced at the this dealership and I'm completely satisfied with the professionalism and quality of the service department. I always use the expertise and personal help of Luc Rowell. Always professional and timely. I rely on him directly and he has always been my source for help with maintenance of my vehicle. I will continue to do business with him and his superb staff. Keep me running in the AM. Pun intended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service department here is always responsive and
The service department here is always responsive and willing to help. These guys are awesome and Have a customer for life.
The service department here is always responsive and
The service department here is always responsive and willing to help. These guys are awesome and Have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The answered all my questions correctly, precisely and in
The answered all my questions correctly, precisely and in a timely manner. Never had any problems. Would recommend them.
The answered all my questions correctly, precisely and in
The answered all my questions correctly, precisely and in a timely manner. Never had any problems. Would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with the dealership and Ferd (my salesman).
Very happy with the dealership and Ferd (my salesman). Responsive and helpful to all of my inquiries. Dealing mostly online and on the phone as well, they were timely and complete in their responses.
Very happy with the dealership and Ferd (my salesman).
Very happy with the dealership and Ferd (my salesman). Responsive and helpful to all of my inquiries. Dealing mostly online and on the phone as well, they were timely and complete in their responses.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Choice for a dealership! Service station. Staff...
Excellent Choice for a dealership! Service station. Staff are acceptional. Really another level of appreciation for luxury and personal service. Reserved only for elite fortune 2000.
Excellent Choice for a dealership! Service station. Staff...
Excellent Choice for a dealership! Service station. Staff are acceptional. Really another level of appreciation for luxury and personal service. Reserved only for elite fortune 2000.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional
Went just looking for a new car and the gentlemen and ladies at Motorcars of Atlanta were kind and knowledgeable. I am glad I went in. I left with a "new" beautiful BMW.
Professional
Went just looking for a new car and the gentlemen and ladies at Motorcars of Atlanta were kind and knowledgeable. I am glad I went in. I left with a "new" beautiful BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not the exotic car dealership I thought they were....
Not the exotic car dealership I thought they were. Purchased my Lamborghini Aventador SVJ from them. Everything was great during the buying process and they ensured me they were not like some dealerships out there that after the sale your business was not appreciated and you were important to them as a customer. Well I am now finding out that's a lie. I am moving out of the country and unfortunately can't take the car with me. Since they were so nice and courteous . I thought about offering them the first option to buy this rare very exclusive car since none of these type supercars are being produced due to the pandemic and the Lamborghini facility being shutdown and no cars being produced . The car has actually increased in value since my purchase do to the shutdowns and the fact no more will be produced of the SVJ. Well that was a mistake and they showed their true colors. I was offered wholesale pricing LOL. Save your time and find a dealership that wants to keep you as a lifetime customer. Not intending to sound bad, but there are very few of us who can afford automobiles in this price range. Find someone other than Motor Cars of Atlanta that is going to value you and your business.
Not the exotic car dealership I thought they were....
Not the exotic car dealership I thought they were. Purchased my Lamborghini Aventador SVJ from them. Everything was great during the buying process and they ensured me they were not like some dealerships out there that after the sale your business was not appreciated and you were important to them as a customer. Well I am now finding out that's a lie. I am moving out of the country and unfortunately can't take the car with me. Since they were so nice and courteous . I thought about offering them the first option to buy this rare very exclusive car since none of these type supercars are being produced due to the pandemic and the Lamborghini facility being shutdown and no cars being produced . The car has actually increased in value since my purchase do to the shutdowns and the fact no more will be produced of the SVJ. Well that was a mistake and they showed their true colors. I was offered wholesale pricing LOL. Save your time and find a dealership that wants to keep you as a lifetime customer. Not intending to sound bad, but there are very few of us who can afford automobiles in this price range. Find someone other than Motor Cars of Atlanta that is going to value you and your business.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Communication from the service department
Thank you to Luc Rowell with help on an issue. Outstanding and prompt customer service. Super friendly and you can tell they are in the business of helping others.
Great Communication from the service department
Thank you to Luc Rowell with help on an issue. Outstanding and prompt customer service. Super friendly and you can tell they are in the business of helping others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair