San Leandro Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
96 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 13, 2020

    Billy is amazing he always takes care of me and gives me the best service

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    Dealer Response

    Hi William, thank you so much for your positive comments about The Ford Store San Leandro! We're always here to provide exceptional service at a great... value -- we hope you'll consider us again in the future!

  • 5.0 out of 5
    April 9, 2020

    Simon he always take care my truck for me, he is excellent.

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    Dealer Response

    Shui, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assi...st you, please let us know! Take care!

  • April 7, 2017

    It was my First time buying a car from a dealership. I was very lucky to find a bilingual salesman (spanish/english). He made me feel welcome and he answered... all my questions and concerns regarding the whole process. I am now telling my family and friends about this dealership in San Leandro. Thank you for taking the time to help me with the whole process. It was much better than what I expected. Gracias!!

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    Dealer Response

    Ana we?re happy we could help you! We hope you continue to choose Ford Store San Leandro for all your vehicle needs! Take care!

  • 5.0 out of 5
    March 28, 2020

    EVERY THING WENT GREAT AND I LOOK FORWARD TO MY NEXT SERVICE VISIT.

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    Dealer Response

    Bertie, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    March 3, 2020

    My appointment went so smooth and easy. Employees were fast and efficient. The wait time was extremely short. I truly enjoy coming to this dealership

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    Dealer Response

    Chanaya, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any addi...tional questions about services you received and thank you again for choosing The Ford Store San Leandro!

  • 5.0 out of 5
    March 2, 2020

    Excellent buying experience. No pressure. Good price and high trade in value for my car.

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    Dealer Response

    James, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happ...y to assist you! Safe travels!

  • 4.0 out of 5
    March 2, 2020

    I would of given a 5-10 rating but when calling to schedule my first appointment it took two calls to get , but servicing of my f150 for recalls was great... in and out in reasonable time good job service department

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    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    February 26, 2020

    I purchased a car at this location. Mike did a great job helping me out on checking out on different options of car. After going through some number$,the... sale was finalized. Great people and knowledgeable.

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    Dealer Response

    Oscar, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so hap...py to hear that your experience reflected this.

  • 5.0 out of 5
    February 15, 2020

    Izzy, my service rep., truly cares about achieving customer satisfaction. Kudos to Izzy and to service Mgr Paul. I have been a loyal San Leandro Ford... store customer for many years but lately I had been thinking about trying another service provider. However my recent experience has convinced me they are back on track.

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    Dealer Response

    Hi, we're happy you found Izzy and Paul to be so helpful during your experience! Please let us know if there is anything else we can do for you; we ar...e more than happy to help!

  • 4.0 out of 5
    February 2, 2020

    Good experience! Very good service from Simon Ortiz very friendly and gave me good attention!

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    Dealer Response

    Jorge, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Simon! We hope you continue to choose Ford St...ore San Leandro for all your vehicle needs! Take care!

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