Reviews

4.8 out of 5 4.8
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 12, 2018

    Danny Gol was very detailed and patient. I had a lot of questions and doubts but he explained everything. He patiently let me test drive numerous cars... and never once pressured me to do anything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Maria, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happ...y to assist you! Safe travels!

  • 4.0 out of 5
    April 14, 2017

    My car was not running smoothly, so I took it in to the Ford Store in San Leandro. The service person told me that they would have to keep the car 5 days.... I told him that I could not do without a car for 5 days, so he arranged for a rental car for me. My car was repaired in 5 days, so I turned in the rental car and was credited for the deposit and Ford paid for the rental. My car was under warranty, so I did not have to pay for the repairs.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Carol! Thank you again for choosing Ford Store San Leandro, and we h...ope to see you again soon!

  • April 8, 2017

    It was my First time buying a car from a dealership. I was very lucky to find a bilingual salesman (spanish/english). He made me feel welcome and he answered... all my questions and concerns regarding the whole process. I am now telling my family and friends about this dealership in San Leandro. Thank you for taking the time to help me with the whole process. It was much better than what I expected. Gracias!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ana we?re happy we could help you! We hope you continue to choose Ford Store San Leandro for all your vehicle needs! Take care!

  • 5.0 out of 5
    February 14, 2017

    Danny Gol, as always, provided the absolute best in customer service and made the entire purchase process as pleasant and smooth as possible.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your recommendation of our dealership, Kent! Please let us know if you have any additional questions about services you received and tha...nk you again for choosing Ford Store San Leandro!

  • 5.0 out of 5
    February 6, 2017

    Everything was great about visit. They had the exact tires in stock and installed in good time. Also had service

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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, John! At Ford Store San Leandro, we value our customers and we loo...k forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    February 4, 2017

    The workers had great customer service and I appreciate theme

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    Shopped for a new car
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  • 4.0 out of 5
    January 28, 2017

    All was good. I waited longer than I anticipated to get my vehicle back but there were no issue and the service was excellent. Thank you!

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    Dealer Response

    Our Staff works hard to go the extra-mile for our guests, Quintin! As one of our valued customers, we want to sincerely thank you for your business an...d we hope to see you here again down the road!

  • 5.0 out of 5
    January 27, 2017

    They get me in and out in a most reasonable amount of time.

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  • 5.0 out of 5
    January 25, 2017

    Enjoyable. Shopping for a car can be very stressful. Reza made it quite easy for me to get into a new car. Very informative and not pushy. Thanks again... Reza.

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    Shopped for a new car
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  • 4.0 out of 5
    January 24, 2017

    ONLY issue was that the weblink for car status wasn't update and I had to rely on a phone call. But the experience of the Rep as very good

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    Came in for service or repair
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