Sierra Auto Group

Reviews

3.0 out of 5 3.0
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    November 7, 2016

    Called to get a copy of a CarFax for a vehicle and they do not supply them. They told me to purchase one directly with the VIN number by myself!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2016

    I drove from chesterton Indiana and was trying to find a smart car. I didn't buy a car from them but they definitely got my future service if I can't find... what I am looking for. Mr. Arturo was very nice, helpful and an incredibly knowledgable in helping me make informed decitions. I recommend this dealership at anytime you want good customer service and knowledable personnel. Even though I didn't buy a car, they gave me a gas card for my travel time. Thanks....Matt

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you for giving us a chance we look forward to see you in near future, we will be glad if we can help to choose the right car.

  • October 4, 2015

    I tried to contact this dealer numerous times for a Subaru. Guess what- they never called back, no messages. That's a dead end.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    so sorry about the call would you be kind to just let us know what number you tried to rich us so we can look into it we appreciate your respond and s...orry for your disappointment you can always rich me at 773-279-8888 ask for Mr. Arturo

  • 5.0 out of 5
    October 10, 2015

    Roberto was very professional and made buying the right car for me simple and easy. Recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you for giving us a chance to earn your trust and be service to you and your family

  • 1.0 out of 5
    September 15, 2015

    I attempted a few times to contact this dealer! They did not have the courtesy to email back or call!!! I don't think they are interested in promoting... their business at all, in selling the cars, or maybe they are laid back in the comfort zone!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    hello george every customer Is valuable to us I am sorry if you didn't get a call back please if you have any question and if i can help please direct...ly contact me at 773--279-8888 or email sean@sierraautoinc.com sorry about your inconvenience

  • 4.0 out of 5
    June 5, 2015

    The car I was interested in had some mechanically issues I couldn't test it!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    we appreciate your feed back we hope to earn have you as a valuable customer please feel free to contact us with any question or your needs thank you

  • 1.0 out of 5
    March 17, 2015

    Terrible service. refused to sell to me because I said I knew a guy who worked at a dealership. Handled it very unprofessionally. Definitely never calling... back again.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2015

    My father bought my first car here. He got me a Cadillac SRX 2004 and I have to admit they made my experience way more fun and exciting than I thought!... I'm so happy with my car and I have not had any problems with it since I bought it last year. It takes me to school, work, and anywhere else without a problem. And during this crazy winter it was the only vehicle I felt safe driving in. Sierra Auto really helped in finding my dream car. The mileage, price, and even the look was great! The entire staff was amazing and listened to exactly to what I wanted. Would highly recommend anyone to car shop here. Definitely won't regret it!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you for giving us a chance to earn your trust and be service to you and your family

  • 1.0 out of 5
    August 5, 2014

    please don't go to this dealership save yourself time and money, I got my frist car here when i was 19yrs of age it had a bad motor and trans did not last... for long at all then they over price their cars/trucks so no other dealership will take it as a trade so you will have to come back to them and that is not something u will want to do.............................................

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2014

    i was reading the reviews and had a 2nd thought about this place but the prices were more than reasonable so i did go to check and find out for myself... it was very pleasant experience and smooth transaction they had no problem to let me take the car to my mechanic and it was all green lights the numbers were better than i thought and i was surprised with the service my car came with a warranty and i have no issue so far, i'm happy with my purchase and i do recommend this car dealer. thank you and will see you guys in couple years with my trade

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you for giving us a chance to earn your trust and be service to you and your family

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