Land Rover North Scottsdale

I’ve now had major breakdowns on two separate vehicles from this dealership — a Range Rover SVR and, more recently, a 2024 Defender. With the SVR, a critical component failed and I was initially told it wasn’t covered under warranty — despite it ultimately being covered. After weeks of delays and back-and-forth over parts availability, the “solution” presented to me was to buy a new vehicle. That brings me to the Defender. Purchased in May 2024. Only 14,000 miles. Complete breakdown due to a faulty DC converter. I was told the part was on a six-month backorder. Between the cyberattack headlines and tariff-related delays, it sounded plausible — but once again, the recommended solution was to buy another new vehicle. When you rely on your vehicle and are forced into cross-country travel on short notice, that’s not really a choice. To make matters worse, more than two months after completing out-of-state paperwork at purchase, I still do not have proper registration documents. I can’t obtain plates in my new state. This is basic administrative follow-through. Two major mechanical failures. Warranty confusion. Parts delays. Pressure to purchase again. Registration still unresolved. At some point, this stops being bad luck and starts feeling systemic. Proceed with caution.

Pretty disappointed! I bought a certified preowned car in November. In December, while the car was getting detailed, we discovered that it missing a roof rail cap. I told the sales person that sold me the car two weeks earlier, and he said he would have it replaced- after following up for the past month and a half, no reply. I have a full text transcript with the salesperson saying they would take care of it. The car is CPO and should have been complete- Land Rover needs to

Jose, Thank you for your assistance, professionalism, timely attention and helpful education related to my Evoque purchase. Your Land Rover Dealership is lucky to have you. I have already referred 2 people to you AND I am a rather finicky consumer, so that is a highest of compliments. Best, Rhonda

I was very happy that Jose and his team came through for me and got me the Defender I wanted despite bigger troubles at Land Rover. The sales process was super easy and the service was spot on.

We had a very good experience, our second purchase from this dealership. I would highly recommend them.

Fantastic job- easy to work with, helpful. I appreciate Jose being a nice, direct guy without all of the old school xx. Trese (spelling?) in finance was awesome too. She also was direct and to the point and made it very easy.

This is my fourth SUV I've purchased from Land Rover North Scottsdale. I've been fortunate to work with Jose Albanil as my salesperson to find my perfect vehicle. He was personable and patient. He took the time to listen to my needs and answer my questions thoroughly. He treated me with respect through the entire process. Ashley Cox, manager, was courteous. She made me feel heard and understood while providing details needed to move the deal forward. Dominic Leonetti was also helpful throughout the signing of the paperwork. He was knowledgeable, friendly, and respectful. Jose, Ashley, and Dominic made my experience at Land Rover pleasant. Their patience, honesty, knowledge, and professionalism are why I continue to come back.

This is my fourth SUV I've purchased from Land Rover North Scottsdale. I've been fortunate to work with Jose Albanil as my salesperson to find my perfect vehicle. He was personable and patient. He took the time to listen to my needs and answer my questions thoroughly. He treated me with respect through the entire process. Ashley Cox, manager, was courteous. She made me feel heard and understood while providing details needed to move the deal forward. Dominic Leonetti was also helpful throughout the signing of the paperwork. He was knowledgeable, friendly, and respectful. Jose, Ashley, and Dominic made my experience at Land Rover pleasant. Their patience, honesty, knowledge, and professionalism are why I continue to come back.

Jose was great to work with. I was kind of a push over with respect to the vehicle I wanted and he managed to push me into it. Thanks

We are repeat customers and this is our second vehicle from Penske Land Rover North Scottsdale. Jose managed our new car purchase process for us flawlessly. The team here is thorough, knowledgeable, and provides a high-touch customer service experience.