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Very great experience. If you ever have an issue with anything. They will make it right. Love my truck I purchased from them. Thanks for everything
Josh was there and he always makes sure I am taken care of immediately. So positive and helpful. Never fails!!!
Excellent dealership. Salesman was very knowledgeable.
Spent 30k on a 3 year old Ford expedition. First day I...
Spent 30k on a 3 year old Ford expedition. First day I heard humming so brought it to my mechanic. I was surprised when he told me it needed a new rear end due to water getting inside and overheating. Brought it back to everett. The next day they said it was fixed. All they did was change the fluid. Still humming. Still bad. So after arguing with them and driving then in the truck they say that NOW they can hear it, and would look at it. Next day they call and tell me it needs a rear end. OK. They say they will pay half. Was not happy at all. They agreed to pay 3/4. Ok. Still not happy but It hurts alot less. Waiting 2 weeks for rear end to arrive, I dropped off the truck, 2 days later they are done. When I pick it up, drive home, look underneath.. I see my old rear end Still under the truck. After agreeing to replace it, they decided to rebuild it instead and charged me the same price I was told for the full rear end replacement. Can't trust this dealership. Buy elsewhere
stay away from these guys
bought 2020 used car, had some minor scratches so they detailed for me. when they delivered car, clear coat was severely damaged by detail guy, he had no business detailing a car as he was not experienced. Streaks all up and down side of car from buffer. Took to a local detail shop, they tried to remove but 1st attempt fruitless. once dealer found out it did not come out they go silent. the owner, the gm and service manager wont call me back at all. Class act these guys are, stay away
I have called 3 times asking for an odometer...
I have called 3 times asking for an odometer certification for my Chrysler 300 so I can cancel the service contract. I'm still waiting.
2015 2500 diesel
I was stranded in Morganton with my camper. My 2015 2500 diesel was in low power mode from the DPF. I arrived at the dealership at 7:30 and 2 hours later I was back on the road. The service department was great and I am very thankful they worked me in.
It is great to hear everything was done quickly and to your satisfaction!
I have been talked to like a dog. Called a liar. Slammed...
I have been talked to like a dog. Called a liar. Slammed in the ground all over their mistakes. Selling a car with out the title is illegal for one. The title was sent to the previous owner resulting in my bank threatening to revoke my loan. Insurance information was not verified properly resulting in my tag being revoked. This is all going to cost me over $300. I have text messages and emails to prove what I am saying to be true. Today I was lied to multiple times and now I am having to wait for the second day in a row for a tag just so I can drive my vehicle. I am being told I am risking a ticket to come get the tag, which they will not pay for, or I wait for them (however long it will take them) to get the tag. I highly doubt they will even bring it out to me today but if they do I will most certainly be in total shock. I was told I am rude and nasty. Well wouldn't you be if a dealership may cost you your job over something they messed up? They do not want to admit their mistakes and now they are angry with me over posting this in reviews as well as contacting the BBB and State Attorneys office. They also sold my van that I traded with out the title. This has been the worst experience with a dealership ever and I have dealt with buy here, pay here lots in the past. No reconciliation for my time or headache has been offered other than oops. Not even an apology. Nothing. No one has said we are sorry we messed up. Nothing. I am highly stressed and hurt over this mess and the trouble it is causing my family. As a mom and Frontline worker I am fed up with this place. Stay far away
The best car buying experience EVER!
I have purchased a lot of cars and, by far, have never had a better experience than this one at Everett. From every department, they have a top notch crew. No pressure, no hassle-just friendly service geared to making your purchase run smoothly. I'll be buying from Everett again!
Thank you Heather! We appreciate your great review!
Excellent Customer Service!!
We received outstanding service on our recent purchase. Before dealing with Everett Chevrolet Buick GMC of Morganton I had a very low opinion of car salesman. But I was super thrilled with how fast and easy the process was at Everett. I was very impressed with the original price but then the final price after tax tags and fees blowed me away because they didn?t send me to the cleaners like most car dealerships. They had lowered the price even more so I would be in my payment range. I am so happy with the way I was treated; customer service was above and beyond what I excected! Thank you Neil! We will see you for our next purchase too!